I want to propose a suggestion for redesigning your security template on mobile devices.
I recently decided to add security to my Evernote account on my mobile device. As I went through the prompt to add security, my workflow experience was not user friendly.
By default, my device has a fingerprint reader, so I would instinctively want to use it for the protection of my application. However, upon choosing to secure my application, I was given a password prompt to enter, ignoring the option to use my fingerprint reader. I thought this was the only option available, until I finished the password prompt and was navigated to a settings screen that stated my fingerprint reader will be used as my default security option, independent of the fact that I was just made to enter a password. It seems very unnecessary for me to enter a password, given I am just using the fingerprint option. Upon choosing to secure the application, I would expect a security settings screen to appear, giving me the option to just use a biometric security mechanism without entering a passcode.
Furthermore, the screen for the fingerprint unlock feature is not aesthetically pleasing. The application assumes it needs a passcode by default for security, so once the application is opened, a passcode screen appears, then the fingerprint reader popup appears in front of it. I believe the passcode screen appearing with the use of a biometric security mechanism is designed incorrectly. The passcode screen does serve as a security tool, covering a user's notes before an attempt to unlock the application. However, if it is known that a user has a biometric device, I would expect something simple such as a logo screen to perform this.
My software and hardware information is listed below, in case you feel what's described is a specific issue to my device (though I believe it's a redesign issue). I've also attached the screen that I'm viewing once I'm prompted for a fingerprint reader for you to better understand my user experience. If you have any questions, let me know.
Idea
onwingslikeeagles 3
Hello,
I want to propose a suggestion for redesigning your security template on mobile devices.
Furthermore, the screen for the fingerprint unlock feature is not aesthetically pleasing. The application assumes it needs a passcode by default for security, so once the application is opened, a passcode screen appears, then the fingerprint reader popup appears in front of it. I believe the passcode screen appearing with the use of a biometric security mechanism is designed incorrectly. The passcode screen does serve as a security tool, covering a user's notes before an attempt to unlock the application. However, if it is known that a user has a biometric device, I would expect something simple such as a logo screen to perform this.
My software and hardware information is listed below, in case you feel what's described is a specific issue to my device (though I believe it's a redesign issue). I've also attached the screen that I'm viewing once I'm prompted for a fingerprint reader for you to better understand my user experience. If you have any questions, let me know.
Hardware: Pixel 2 XL
Software: Android 10
- onwingslikeeagles
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