Free Premium Account

[brettsbihome@gmail.com 0]

On 4/22/2020 at 7:34 AM, jefito said:

On 4/22/2020 at 7:34 AM, jefito said:

I just signed up for a business account. It was advertised that for each user in a business account they would also get a free premium account. Does anyone know how to get a free premium account I can't figure out how to set it up and get it for free?

 

 

[DTLow 5,736]

I moved your post to the Business Forum   
Hopefully someone here can help

[PinkElephant 8,106]

... or open a ticket with support. 

From other posts in the Forum it seems that it sometimes takes some days to set everything up correctly.

[ijlongley 1]

Hi PinkElephant. I have not been able to view any Support & Learning content for some time now. I would like to have a support ticket issued. But to date I have only been able to lodge this request via Sales which is clearly the wrong channel. Any suggestions on how this might be resolved would be appreciated.

[PinkElephant 8,106]

Sorry, no idea. From the Account type that goes with your forum info you are currently set to Premium, which should give you full access to support. We guys here in the forum are just other users, without any superpowers.

[DTLow 5,736]

15 hours ago, ijlongley said:

I have not been able to view any Support & Learning content for some time now.

https://discussion.evernote.com/announcement/72-issues-accessing-evernote-support-channels/

[Sayre Ambrosio 520]

On 4/25/2020 at 9:51 AM, brettsbihome@gmail.com said:

 

The way the free personal premium accounts are managed changed a little bit ago. From your business account, go into the Admin Console and then Manage Users. You will see all the business users there and there will be a message saying something along the lines of "gift code". Follow the instructions there and it will email the code to that particular user. After they receive the email they will be able to set up their premium account. The code email should have instructions on how to claim it.

[Andreas Christ 1]

Did this change again in the last months? I tried the "breadcrumbs" you shared, but I can't see anything about gift codes. What can I do?

[Sayre Ambrosio 520]

31 minutes ago, Andreas Christ said:

Did this change again in the last months? I tried the "breadcrumbs" you shared, but I can't see anything about gift codes. What can I do?

@Shane D.can you check on this?

[Andreas Christ 1]

Any news on that? 

[Andreas Christ 1]

Can anyone please reply to my question nearly 3 weeks ago? 

Did you guys killed the free premium code?!

[PinkElephant 8,106]

@Shane D. Hi Shane, any news about this ?

[Shane D. 1,818]

@Andreas Christ Thanks for reaching out!

I had one of our business specialists take a look and I believe they were able to fix the issue.

Can you check again, and see if it is now working?