I can't synchronized lasting for 10days and cannot log in

[oliver wong 2]

I found my evernote desktop can't synchronize for  about 10days,  and when I logged out  today , I can't login in any more. Then I tried to follow the instructions from the  Help  of iofficial  webiset  such as  closing  internet agent , reset  I.E. options, re-install the newest version evernote , but they all don't work.  Finally, I've got the log file and  paste the content , hope somebody could hepl me to solve the loging problem .  Below is the log :

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[12036] Log opened on 2020/04/21 19:02:04 (UTC+8:00), logging level: [INFO   ]

19:02:04 [INFO   ] [12036] [1952] Command line: "C:\Users\mypc\AppData\Local\Apps\Yinxiang Biji\印象笔记\Evernote.exe"
19:02:04 [INFO   ] [12036] [1952] Evernote for Windows 6.20.8.1748 (601748) Public
19:02:04 [INFO   ] [12036] [1952] Bootstrap info: Evernote-China (loadedBundled)
19:02:04 [INFO   ] [12036] [1952] Client info: YXBJ Windows/601748 (zh-CN, DDL); Windows/10.0.0 (Win64); EDAMVersion=V2;
19:02:04 [INFO   ] [12036] [1952] Common Editor: ce-62.1.9159 (3ccbdf03a4c80c8eeeffed329f53589905d4d2fa)
19:02:04 [INFO   ] [12036] [1952] Markdown Editor: V1.0.28 (737725b98adf7c5b339b1c8ed8ac20e9ad4a0b56)
19:02:04 [INFO   ] [12036] [1952] Created SendTo shortcut:
19:02:04 [INFO   ] [12036] [1952] * link: "C:\Users\mypc\AppData\Roaming\Microsoft\Windows\SendTo\印象笔记.lnk"
19:02:04 [INFO   ] [12036] [1952] * path: "C:\Users\mypc\AppData\Local\Apps\Yinxiang Biji\印象笔记\Evernote.exe"
19:02:04 [INFO   ] [12036] [11708] Requesting bootstrap info from "app.yinxiang.com" (zh-CN)
19:02:04 [INFO   ] [12036] [11708] Bootstrap info: request to "app.yinxiang.com" returned profiles: Evernote-China,Evernote
19:02:04 [INFO   ] [12036] [1952] Bootstrap info: Evernote-China,Evernote (loadedFresh)
19:02:04 [INFO   ] [12036] [1952] Setting the service host to "app.yinxiang.com"
19:02:05 [INFO   ] [12036] [1952] Bootstrap info: Evernote-China,Evernote (loadedFresh)
19:02:05 [INFO   ] [12036] [1952] Sign-in: bootstrap updated. Active profile is "Evernote-China"
19:02:05 [INFO   ] [12036] [1952] Setting the service host to "app.yinxiang.com"
19:02:05 [INFO   ] [7028] [2552] Starting EvernoteSubprocess.exe : 7028
19:02:05 [INFO   ] [7028] [2552]  * Command-line params: --type=gpu-process --no-sandbox --lang=zh-CN --log-file="C:\Users\mypc\Yinxiang Biji\Logs\cef.log" --log-severity=disable --product-version="YXBJ Windows/601748 (zh-CN, DDL); Windows/10.0.0 (Win64); EDAMVersion=V2;" --gpu-vendor-id=0x8086 --gpu-device-id=0x3e92 --gpu-driver-vendor="Intel Corporation" --gpu-driver-version=26.20.100.7262 --gpu-driver-date=9-25-2019 --lang=zh-CN --log-file="C:\Users\mypc\Yinxiang Biji\Logs\cef.log" --log-severity=disable --product-version="YXBJ Windows/601748 (zh-CN, DDL); Windows/10.0.0 (Win64); EDAMVersion=V2;" --service-request-channel-token=8A4F1B6F151C6EE14A4CF6273400976D --mojo-platform-channel-handle=2964 /prefetch:2
19:02:14 [INFO   ] [12036] [1952] Switching the active bootstrap profile
19:02:14 [INFO   ] [12036] [1952] Bootstrap info: Evernote-China,Evernote[1] (loadedFresh) -- switched
19:02:14 [INFO   ] [12036] [1952] Set the service host to "www.evernote.com"
19:02:14 [INFO   ] [12036] [1952] Sign-in: bootstrap updated. Active profile is "Evernote"
19:02:14 [INFO   ] [12036] [1952] Switched the active bootstrap profile to "Evernote"
19:02:56 [ERROR  ] [12036] [8352] 0% HTTP request failed, code: 400, error: Bad Request

[12036] Log closed on 2020/04/21 19:05:50 (UTC+8:00)

[2632] Log opened on 2020/04/21 19:05:52 (UTC+8:00), logging level: [INFO   ]

19:05:52 [INFO   ] [2632] [9640] Command line: "C:\Users\mypc\AppData\Local\Apps\Yinxiang Biji\印象笔记\Evernote.exe" 
19:05:52 [INFO   ] [2632] [9640] Evernote for Windows 6.20.8.1748 (601748) Public
19:05:52 [INFO   ] [2632] [9640] Bootstrap info: Evernote-China,Evernote[1] (loadedLastUsed)
19:05:52 [INFO   ] [2632] [9640] Client info: YXBJ Windows/601748 (zh-CN, DDL); Windows/10.0.0 (Win64);
19:05:52 [INFO   ] [2632] [9640] Common Editor: ce-62.1.9159 (3ccbdf03a4c80c8eeeffed329f53589905d4d2fa)
19:05:52 [INFO   ] [2632] [9640] Markdown Editor: V1.0.28 (737725b98adf7c5b339b1c8ed8ac20e9ad4a0b56)
19:05:52 [INFO   ] [2632] [10536] Requesting bootstrap info from "app.yinxiang.com" (zh-CN)
19:05:52 [INFO   ] [2632] [10536] Bootstrap info: request to "app.yinxiang.com" returned profiles: Evernote-China,Evernote
19:05:52 [INFO   ] [2632] [9640] Bootstrap info: Evernote-China,Evernote[1] (loadedFresh)
19:05:52 [INFO   ] [2632] [9640] Set the service host to "www.evernote.com"
19:05:52 [INFO   ] [2632] [9640] Setting the service host to "www.evernote.com"
19:05:52 [INFO   ] [2632] [9640] Reset the active sign-in bootstrap profile to "Evernote-China"
19:05:52 [INFO   ] [2632] [9640] Bootstrap info: Evernote-China,Evernote[1] (loadedFresh)
19:05:52 [INFO   ] [2632] [9640] Sign-in: bootstrap updated. Active profile is "Evernote-China"
19:05:52 [INFO   ] [2632] [9640] Bootstrap info: Evernote-China,Evernote (loadedFresh) -- set
19:05:52 [INFO   ] [2632] [9640] Set the service host to "app.yinxiang.com"
19:05:52 [INFO   ] [2632] [9640] Sign-in: bootstrap updated. Active profile is "Evernote-China"
19:05:52 [INFO   ] [2632] [9640] Setting the service host to "app.yinxiang.com"
19:05:53 [INFO   ] [10600] [10584] Starting EvernoteSubprocess.exe : 10600
19:05:53 [INFO   ] [10600] [10584]  * Command-line params: --type=gpu-process --no-sandbox --lang=zh-CN --log-file="C:\Users\mypc\Yinxiang Biji\Logs\cef.log" --log-severity=disable --product-version="YXBJ Windows/601748 (zh-CN, DDL); Windows/10.0.0 (Win64);" --gpu-vendor-id=0x8086 --gpu-device-id=0x3e92 --gpu-driver-vendor="Intel Corporation" --gpu-driver-version=26.20.100.7262 --gpu-driver-date=9-25-2019 --lang=zh-CN --log-file="C:\Users\mypc\Yinxiang Biji\Logs\cef.log" --log-severity=disable --product-version="YXBJ Windows/601748 (zh-CN, DDL); Windows/10.0.0 (Win64);" --service-request-channel-token=1BC7A53C198DD8CF7777C2D4CBA3D253 --mojo-platform-channel-handle=3120 /prefetch:2
19:05:55 [INFO   ] [2632] [9640] Switching the active bootstrap profile
19:05:55 [INFO   ] [2632] [9640] Bootstrap info: Evernote-China,Evernote[1] (loadedFresh) -- switched
19:05:55 [INFO   ] [2632] [9640] Set the service host to "www.evernote.com"
19:05:55 [INFO   ] [2632] [9640] Sign-in: bootstrap updated. Active profile is "Evernote"
19:05:55 [INFO   ] [2632] [9640] Switched the active bootstrap profile to "Evernote"
19:06:01 [ERROR  ] [2632] [10492] 0% HTTP request failed, code: 400, error: Bad Request
19:08:21 [INFO   ] [2632] [9640] Reset the active sign-in bootstrap profile to "Evernote-China"
19:08:21 [INFO   ] [2632] [9640] Bootstrap info: Evernote-China,Evernote[1] (loadedFresh)
19:08:21 [INFO   ] [2632] [9640] Sign-in: bootstrap updated. Active profile is "Evernote-China"
19:08:21 [INFO   ] [2632] [9640] Bootstrap info: Evernote-China,Evernote (loadedFresh) -- set
19:08:21 [INFO   ] [2632] [9640] Set the service host to "app.yinxiang.com"
19:08:21 [INFO   ] [2632] [9640] Sign-in: bootstrap updated. Active profile is "Evernote-China"
19:08:21 [INFO   ] [2632] [9640] Setting the service host to "app.yinxiang.com"
19:08:28 [INFO   ] [2632] [9640] Switching the active bootstrap profile
19:08:28 [INFO   ] [2632] [9640] Bootstrap info: Evernote-China,Evernote[1] (loadedFresh) -- switched
19:08:28 [INFO   ] [2632] [9640] Set the service host to "www.evernote.com"
19:08:28 [INFO   ] [2632] [9640] Sign-in: bootstrap updated. Active profile is "Evernote"
19:08:28 [INFO   ] [2632] [9640] Switched the active bootstrap profile to "Evernote"
19:08:37 [ERROR  ] [2632] [11804] 0% HTTP request failed, code: 400, error: Bad Request
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BTW, my account can normally login on the web.

Operation System: Win10 1909

Current Evernote Version: 6.20.8.1748

Could anybdoy help me 

 

[gazumped 12,068]

Hi.  Your system seems to be trying to connect with Evernote China.  There's a Great Firewall involved in connections to and from China which may be the issue here.  You could try to connect with Evernote.com via a browser and login with your normal user details, but I have no idea whether that would be successful.  You are a subscriber, so try using the Support link on that site to request help from Evernote in the US.

[PinkElephant 8,815]

If a firewall is the issue, you probably need a VPN to a place behind that wall to run a blocked app. This is the same, if it is the firewall of the hotel, or a larger firewall for a whole IT infrastructure blocking certain traffic.

This is the technical side - I can not say anything about the legal side of this. In some countries using a VPN is not allowed by authorities.

[jvcmfxml 1]

I have same prolbem. Even I usded NordVPN, I can access Google and evernote.com by Internet Explorer, but cannot login Evernote International from 4/15/2020. This problem maybe China Yinxiang Biji client need a bugfix to access evernote.com by https, or other bugs.

I can login with Evernote client downloaded from Windows Store, but I lost my notes from 4/15/2020, I need a way login Evernote International account with Yinxiang Biji client.

VPN / IE options / DNS / re-install / restart pc ------- all tried, not work.

China users using internation account   should  download evernote windows store client, DO NOT USE YINXIANG BIJI client.

[oliver wong 2]

Thanks a lot for  gazumped, PinkElephant and jvcmfxml,  it seems that there is something wrong with Evernote China(which we named Yinxiang Biji). 

In the end , there is a werid  thing happend on that day which let me figure it out:

I tried to use evernote in another desktop whose version is very low (maybe 5.8.X...), and it suggest me upgrade. I upgrated to the newest version (6.24.2.8919 ),

and everything works fine. I remember the version.  Then,  I found that it differ from the version(6.20.8.1748) I am using . Maybe, that's the problem.  You know , when I tried to download evernote from www.evernote.com, it would redirect to the https://evernote.com/intl/zh-cn/ which is Evernote China whose up to date  version is 6.20.8.1748. 

At last, I searched  for the version 6.20.8.1748 of  evernote  , it works fine! @jvcmfxml