Jump to content
  • 0

Can’t log in


Jeffrey Downey

Idea

7 replies to this idea

Recommended Posts

  • 0
  • Level 5

Sure you believe in what you say, because you say so.

But to make me believe it, a screen posting or something similar would help. Up to my knowledge, EN is reminding about the option to upgrade, but does not lock anybody out of his data, Basic or not..

Link to comment
  • 0
  • Level 5*
20 minutes ago, Jeffrey Downey said:

Here’s the screen shot won’t let me log in goes right to this I know What I’m seeing 

87DAFBD5-7DEB-4BAE-B922-E13179E420AF.png

Have you tried clicking on the Unsync a device link to unsync a device?

Link to comment
  • 0
  • Level 5*
10 minutes ago, Jeffrey Downey said:

Yes it logs me back out so I sign Back in brings me back to that screen upgrade

Logs you out of the browser version?  That makes no sense there are no restrictions on browser access.  I would try a different browser.

You should be able to access the Account page under Settings on the web version of EN (no matter if it is current or previous EN web).  There you can revoke access to whichever device.  If not, you can try and contact EN through their twitter account.

ScreenClip.png.b1f3c45e8a1ba07725bf3a9515ea6685.png

Link to comment
  • 0
  • Level 5*
19 minutes ago, Jeffrey Downey said:

It doesn’t on my iPhone and my iPad haven’t tried on the desktop yet will try 

You have to adjust your active devices using a browser version, not an IOS version or a desktop version.  As a Basic user you can use two devices plus the web.  You have listed three which is why the message box.  Go to www.evernote.com, sign in, and revoke access to whatever device.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...