AkashSatsangi 2 Posted February 19, 2020 Share Posted February 19, 2020 Clipper stopped working couple of days ago. I disabled it and switched back on but to no effect. Then I removed it from Chrome. Now when i try to install it, an error is shown (see image) I tried removing and installing other extensions and they work fine. There have been no major changes on my system in the recent past, if it helps) I use the clipper extensively so help would be appreciated ( Link to comment
Evernote Staff Jay-Bob 127 Posted February 19, 2020 Evernote Staff Share Posted February 19, 2020 Hi there, @AkashSatsangi, that is strange indeed. I wasn't able to reproduce this on my end, but do any of the steps at this link help? https://windowsreport.com/chrome-could-not-move-extension-directory-into-profile/ Link to comment
AkashSatsangi 2 Posted February 27, 2020 Author Share Posted February 27, 2020 On 2/20/2020 at 5:09 AM, Jay-Bob said: Hi there, @AkashSatsangi, that is strange indeed. I wasn't able to reproduce this on my end, but do any of the steps at this link help? https://windowsreport.com/chrome-could-not-move-extension-directory-into-profile/ Hi, This was the first thing I tried. even re-installing chrome was no use Link to comment
Evernote Staff Jay-Bob 127 Posted February 27, 2020 Evernote Staff Share Posted February 27, 2020 When reinstalling did you also try removing your browser cache, cookies, etc? For a comparison, you could also try using MS Edge Chromium - unofficially you can install Clipper there to see if it may work where Chrome currently is not. Link to comment
AkashSatsangi 2 Posted March 2, 2020 Author Share Posted March 2, 2020 Same issue with Edge It states - something went wrong on my side. Link to comment
Level 5 PinkElephant 5,538 Posted March 2, 2020 Level 5 Share Posted March 2, 2020 Give a try with Firefox, Opera or Safari ? Link to comment
Evernote Staff Jay-Bob 127 Posted March 2, 2020 Evernote Staff Share Posted March 2, 2020 Got it, thanks for these details. It may be worthwhile to get in touch with Chrome to look at other troubleshooting options if all the steps in https://windowsreport.com/chrome-could-not-move-extension-directory-into-profile/ didn't help. Evernote's extension should be loaded and unloaded like any other extension so there shouldn't be anything specific to the Web Clipper causing this. We haven't heard of other reports of this so it may be specific to your configuration/environment of your computer and Chromium apps. If you use any HTTPS anywhere extensions they may also be related so disabling them temporarily can help if you haven't already tried that. Link to comment
Evernote Staff Jay-Bob 127 Posted March 2, 2020 Evernote Staff Share Posted March 2, 2020 Yes, Firefox and Safari (if you have a Mac) both don't use Chromium so they could also be good comparisons. However, Firefox currently uses Clipper 6 and not Clipper 7 (the latest version used in Chrome and Edge) but should still enable you to possibly keep Clipping if this can't be resolved on the Chromium side on your machine. Link to comment
Level 5 PinkElephant 5,538 Posted March 2, 2020 Level 5 Share Posted March 2, 2020 It is a popular but false perception that Safari would only exist for MacOS and iOS. It is available for Windows as well. I mentioned these 3 browsers because they use a different engine, not Chrome. Link to comment
dancar58 0 Posted March 14, 2020 Share Posted March 14, 2020 All of a sudden I'm getting in Firefox that the Evernote Web Clipper has been disabled due to security or stability issues 😒! This is very frustrating and I can't imagine that I'm the only one experiencing this. I use Evernote web clipper a lot... so not being to use it will greatly effect the value of Evernote to me. I hope we can get this problem solved. Link to comment
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