mcobb 0 Posted September 11, 2010 Share Posted September 11, 2010 My premium account has somehow become "deactivated", which I don't understand because I've had my account over two years, have well over 1200 noteS, including some vital documents. I've emailled tech support 4 times requesting help and have yet to receive a response, 36 hours later. Can anyone please help?!? Link to comment
engberg 89 Posted September 11, 2010 Share Posted September 11, 2010 To open a support inquiry, go to the bottom of:http://www.evernote.com/about/contact/support/They can reactivate your account. Link to comment
mcobb 0 Posted September 11, 2010 Author Share Posted September 11, 2010 Yes, I've completed that link 4 times and have received the confirmation emails they received it. Nothing after that... Link to comment
BurgersNFries 2,406 Posted September 11, 2010 Share Posted September 11, 2010 I've emailled tech support 4 times requesting help and have yet to receive a response, 36 hours later. Yes, I've completed that link 4 times and have received the confirmation emails they received it. Nothing after that...I don't know when you first submitted a ticket, but you do know premium support is not 24/7, right?viewtopic.php?f=38&t=18625&p=76670&hilit=professional#p76670 Link to comment
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