1) The current method of changing billing method is about as unintuitive and convoluted as one could imagine. Simplifying this would send a signal that you care about customer experience.
2) Improving the means to communicate such simple requests, such as an improved customer care interface, would also signal that you care about your customer's experience.
Idea
KenColo 0
Two features that just make sense.
1) The current method of changing billing method is about as unintuitive and convoluted as one could imagine. Simplifying this would send a signal that you care about customer experience.
2) Improving the means to communicate such simple requests, such as an improved customer care interface, would also signal that you care about your customer's experience.
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