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unknown account on credit card


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Hi

We have an unknown Evernote account on the Company credit card. We have been getting charged for the last 3 years. We don't know anything about it. Probably a previous employee.

How do we cancel the subscription without knowing any subscription details without cancelling the card?

 

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  • Level 5*

HI.  This is a mainly user-supported Forum.  You need to contact Evernote customer service - see https://www.evernote.com/SupportLogin.action and choose 'continue as guest' to raise a payment issue.  Not sure how much help Evernote can be without even a name or email address - there are a lot of subscribers!

- If you have any problems with the web page,  try https://twitter.com/evernotehelps

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  • 8 months later...

But I have faced the scam recently. I noticed that from credit card was paid the subscription to several app. I had to lock my credit card. I thought that usually accounts are stolen from rich or famous people. How wrong I was.. I found out that in the internet there are cash app carding tutorial that can use everyone who want easy money. As a result, my account was stolen with about $500. I was very upset when I found a zero balance in my account. I wrote to support, but they did not help me in any way. Now I am more careful with my credit cards.

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  • Level 5*
On 10/10/2020 at 7:03 AM, RobertFerguson said:

But I have faced the scam recently. I noticed that from credit card was paid the subscription to several app. I had to lock my credit card.

Please post in a new thread and give us full details of this issue for more advice.

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