Why evernote doesn't save the sketch I created?

[Charles_666 0]

I created a sketch on my iPad Pro and inserted it into a note by right click 'insert from iPhone or iPad'. But if I close the note and reopen it (not close the app), the sketches are gone and there is only an icon like this. Is there anybody know what's going on?

 

[urbanmagic 5]

The exact same thing happened to me last evening. I made a complete sketch, and when I hit save., I got a message “saving“ they continued for more than 30 minutes and then the sketch disappeared. Obviously, this is a huge bug that needs to be addressed.

[PinkElephant 8,077]

Did you issue a support ticket ? Best is right away after it happened, because then there will probably be traces of what happened in the activity log file you can attach to the ticket.

The forum is maybe a nice place to dump information, but not to get bugs fixed.