matohak 1 Posted December 10, 2019 Share Posted December 10, 2019 My premium subscription (trial) has expired. I'm a student and am trying to sign up for premium offer for students. However, upon clicking on "Sign In" under "https://evernote.com/students", I reach a page that says "Access Denied". "Access Denied You don't have permission to access "http://maintenance.evernote.com/maintenance.html" on this server. Reference #18.3c9b1702.1576008668.629db863" Link to comment
matohak 1 Posted December 11, 2019 Author Share Posted December 11, 2019 Update: I've received a reply from the Ticket Support. However their solution isn't working. The problem has persisted for the last few days as far as I know. I've tried clearing my browser's cache and tried different browsers (Chrome + Firefox). However I'm being redirected to the same error page regardless. Link to comment
Level 5 PinkElephant 5,146 Posted December 11, 2019 Level 5 Share Posted December 11, 2019 @Shane D. Hello Shane, could you take a look into this ? 1 Link to comment
Level 5 Shane D. 1,790 Posted December 11, 2019 Level 5 Share Posted December 11, 2019 @matohak Thank for reaching out! As this is related to billing, I don't have access to the tools to provide further assistance. That being said, you mentioned you have an opened support ticket, correct? In this case, please follow-up with the support agent for further assistance. Feel free to reach out to me via DM if you have any other questions! 1 Link to comment
Subhan Habib 0 Posted December 14, 2019 Share Posted December 14, 2019 I'm having this issue to. I've tried logging in on the page but get taken to a broken maintenance link every time. Link to comment
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