S Rouse 0 Posted December 7, 2019 Share Posted December 7, 2019 Anyone else finding the whole experience of Evernote clunky and useless - I deactivated and then discovered they have taken a year's subscriptions again on 2nd Dec. I couldn't find ANY logical way of applying for a refund which is due as it is fraud to take unauthorised monies. You are just constantly put in a loop of predetermined questions which don't answer issue and the livechat has very limited access. They also don't respond to tickets raised through GetHuman it seems. Link to post
Level 5* jefito 5,525 Posted December 9, 2019 Level 5* Share Posted December 9, 2019 Try posting your problem to https://twitter.com/evernotehelps?lang=en Link to post
Level 5* DTLow 5,096 Posted December 9, 2019 Level 5* Share Posted December 9, 2019 On 12/7/2019 at 7:59 AM, S Rouse said: I deactivated and then discovered they have taken a year's subscriptions again on 2nd Dec. How did you "deactivate" Is it possible you have a different account with pre-authorized renewal? The account you're using was created on Saturday >>Anyone else finding the whole experience of Evernote clunky and useless I find the process of using Evernote on my Mac to be straightforward and simple It's quite useful in the storage and organization of my 13,000+ notes and documents Was there anything specific that you had trouble with? Link to post
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