Jump to content

evernote not sync and files missing

Recommended Posts

Hi all,

I am trying to trouble shoot this but its not going well. I have a paid version of everonte for some time now and I love it. But recently I have been not able to sync my notes on the windows 10 desktop app. I also notice a few docs missing.

Anyone know what I might be able to try? I already uninstalled and reinstalled the app still no luck,






Link to comment

Hold the Ctrl key while clicking on Sync, you should be able to see the problem notes. Sorting the note list by sync may also help with seeing the problem.

After that you can try any number of things on the notes that are not syncing.

Link to comment
  • Level 5*

Hi again - if your mobile app is happily syncing to and from the web,  there's nothing obvious wrong with either end of that transaction - the problem would then appear to be with your desktop installation.  Is that your home or work network connection?  If there's a software glitch,  the quick way to resolve it may just be to uninstall Evernote,  restart the desktop and re-download / reinstall.  (Make sure you copy the databases folder from your hard drive to your desktop as a backup.)

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...