Screen Snap--> Capture not working

[Beatriz123 3]

This wasn't happening before I upgraded my computer. Is skitch compatible with the new mac system? 

Anytime I try to take a screenshot, the image does not capture what's on my screen - it takes a screenshot of my desktop background instead. I've tested this on my computer and my colleagues' and can confirm it's only happening to Macs that upgraded to the new Catalina system. 

Please advise as Skitch is rendering useless right now. 

[Shane D. 1,279]

@Beatriz123 Thanks for reaching out!

Could you see if the steps in this thread fix the issue?

 

[Beatriz123 3]

That worked thanks!

[rebecca@caroe.com 0]

Mine is worse. I'm on Catalina, Downloaded Skitch for the first time and it won't take screenshots at all.  I can import images and edit / save, but the rest, Nada.

 

Advice?

[mizonj 1]

In the privacy settings of your Mac, enable evernote and Skitch for Screen Recording.

[Tim_Berlin# 0]

Thank you! That one helped me! 

[ER_Bear 2]

When I got to my settings and look at the screen recording section, I only have 2 apps listed I can give permission to and Skitch is not one of them, even though I have skitch downloaded on my mac. Please help! I need skitch! 

[RaviACL 1]

Skitch was working so far without any issues. I recently updated the OS and its now macOS Catalina (mac airbook 2017 model).  When i tried to take a screenshot, only the underlying desktop/wallpaper image was captured.

Skitch version - 2.8.4

I even uninstalled and reinstalled the app. I still could not capture what i wanted. 

[PinkElephant 1,626]

Works for me (see screenshot).

Are you connected to your EN account ?

Does Skitch have all access rights in the Catalina settings, especially in Settings-Security-Privacy-Screen Capture ?

?

[Sayre Ambrosio 311]

You have to enable it in settings. 

 

Click for large view - Uploaded with Skitch

[PinkElephant 1,626]

Yes, you better do !

Thanks for posting.

[RaviACL 1]

Thanks a lot. It is working now. 

[jakeybillings 0]

same issue with skitch 1.  i applied the fix.  it works.

 

however, i tried to download skitch 2 and that just doesn't work not matter what you do.  so i'll stick with skitch.  thanks.

[Mbissett 0]

Has anyone solved the issue where Skitch isn't displaying as an option under Security & Privacty > Screen Recordings? I do not have the option to select Skitch but I'm having the same issue. 

[PinkElephant 1,626]

If it does not show, the installation has not taken place, out of whatever reason.

Make sure you have the necessary admin rights with the User you use, and try again. Make a complete uninstall of all Skitch-related stuff before by using the app AppCleaner, to start this with a blank sheet.

[Mikerj 0]

I removed Skitch with AppCleaner, reinstalled from the App Store, but Skitch did not request screen recording capability, nor can I find a way to add it. Skitch is currently not usable for me on a freshly installed load of Catalina.

[iamcurry 0]

On 3/30/2020 at 9:49 PM, Mikerj said:

I removed Skitch with AppCleaner, reinstalled from the App Store, but Skitch did not request screen recording capability, nor can I find a way to add it. Skitch is currently not usable for me on a freshly installed load of Catalina.

I had the same issue after recently swapping computers for work. It's likely that you downloaded Skitch and it's operating from the default download directory instead of Applications.

1. Close Skitch
2. Open your finder and locate where the Skitch app is
3. Drag the icon into Applications
4. Relaunch the Skitch program from Applications

After this I was able to take screenshots again, even without setting permissions.

[lis.byers@gmail.com 0]

Anyone else still having this issue?  only screenshots of my desktop image are happening, not what I select.

[Dan Rosenstark 2]

Skitch needs to be screen recording permission, but it's not showing up in Screen Recording apps for your Mac user.

I fixed like this:

1. Log in as another admin user on your Mac. You might need to make one. 
2. Launch Skitch and take a screenshot.
3. Now you should be able to give screen recording permission.
4. This permission will automatically show for your primary user, too.

Hope that helps!