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Can't create a new Ticket


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I am at the support page in Firefox 70.0.1 (64-bits) on Windows 10. I opened the Evernote program and went to Help > Help & Learning. Since my account is from Brazil, the portuguese website was the one opened. I selected to open a new ticket, filled everything and the "Enviar" (Send) button is green, but if I click it nothing happens. Here's the print:

 

image.thumb.png.e2f7ec16a62951e0cd6716f002e9a6c9.png

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  • Level 5

Maybe try another browser. FF is ramping up security, which sometimes creates problems in handshakes between web servers. The EN server will probably check if you are allowed to issue a support ticket. If this exchange of information in the background goes wrong, they will not allow the ticket to be send.

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