JimDV 1 Posted October 9, 2019 Share Posted October 9, 2019 Evernote has been on my PC and my Android phone for a few years. Now I cannot open files on either device Link to post
Level 5 Dave-in-Decatur 1,391 Posted October 10, 2019 Level 5 Share Posted October 10, 2019 Hi, and welcome to the forums. Can you give a little more detail? For instance, when you say you cannot open files, do you mean files attached to notes, or notes themselves? Are you able to see your notebooks, the notes within them, and the contents of the notes? Link to post
JimDV 1 Posted October 11, 2019 Author Share Posted October 11, 2019 I can see everything. I checked again and it is only 1 file, the most recent one, that won’t open. Shall I delete it and resend the file from my pc into Evernote? Link to post
Level 5 Dave-in-Decatur 1,391 Posted October 11, 2019 Level 5 Share Posted October 11, 2019 Thanks for the clarification. If it's only one file attachment, then yes, I'd give it another try. What kind of file is it? How are you getting it into Evernote: in Evernote using File > Attach Files...; dragging from Explorer; right-clicking in Explorer, then Send To ... Evernote; or emailing? Link to post
JimDV 1 Posted October 12, 2019 Author Share Posted October 12, 2019 All set. Excel file. Emailed it to myself and then sent it to evernote. It opens! I delete the old one 1 Link to post
Level 5 Dave-in-Decatur 1,391 Posted October 12, 2019 Level 5 Share Posted October 12, 2019 Great, glad it's working! Link to post
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