lost and missing text

[anupriyarai306@gmail.com 1]

Can anybody please help me out.......I  have lost the content of my entire note....the note still exist, but there is no content......it is very important for me......please help me out

[Dave-in-Decatur 3,938]

What platform are you using (Web, Windows app, Mac, Android, etc.)? If you're using the beta version of the Web interface, I think there have been reports of text being lost (I could be wrong). Try switching to the classic editor (click on the beta editor button at bottom right).

[DTLow 5,736]

2 hours ago, anupriyarai306@gmail.com said:

I  have lost the content of my entire note....the note still exist, but there is no content......it is very important for me

I recover lost content from data backups

I have personal backups and Evernote has a Note History backup.

Access to the Note History data is a paid account feature, but  you can subscribe for a single month

[anupriyarai306@gmail.com 1]

Thank you so much @DTLow..... through your method I have been able to recover my lost text..... really grateful to you

[Alia 0]

Does anyone have tips for backing up with a basic account? Would exporting a copy of the note I'm concerned about upon finishing a round of edits suffice?

I access Evernote on two platforms: Mac (my laptop) and Android (my phone). The note I'm worried about is a weekly work log shared with three other users. We were using Google Sheets for our logging without a hitch, but when two users moved to China, we needed a platform that could be accessed without relying on a VPN. For several weeks, one of these users in China (who is usually using a VPN) and I were using the log without any trouble. But when our other colleague (who is either using no VPN or an unreliable one) in China joined us, content started vanishing. Swathes of content from multiple users disappear regularly, much to everyone's chagrin. I suspect this is a syncing issue of some kind, but this is difficult for me to track and none of us can afford the Premium version. Frankly, I'm not terribly tempted to pay for a platform that lets my data disappear so consistently.

[DTLow 5,736]

On 10/5/2019 at 1:09 PM, Alia said:

Does anyone have tips for backing up with a basic account?

I have Mac Time Machine running
I also run daily incremental backups

Yes, a note export would suffice