EmpressG 2 Posted July 2, 2019 Share Posted July 2, 2019 I am reinstalling for the third time today. I have a relatively new laptop and my Evernote install worked about a month before it wouldn't open when I clicked on the icon. I removed and reinstalled and it worked only a few days before I got the same issue. I have been using web access but after years of using EN as part of my daily work-flow this is very disturbing. Any suggestions? When I tried using "help" in the web version to open a case, I get a 502 server error. Link to comment
Level 5* s2sailor 2,075 Posted July 2, 2019 Level 5* Share Posted July 2, 2019 8 minutes ago, EmpressG said: I am reinstalling for the third time today. I have a relatively new laptop and my Evernote install worked about a month before it wouldn't open when I clicked on the icon. I removed and reinstalled and it worked only a few days before I got the same issue. I have been using web access but after years of using EN as part of my daily work-flow this is very disturbing. Any suggestions? When I tried using "help" in the web version to open a case, I get a 502 server error. When you have uninstalled, have you tried using something like Revo to help ensure all pieces have been uninstalled before reinstalling? Link to comment
EmpressG 2 Posted July 5, 2019 Author Share Posted July 5, 2019 nope, but I can look into that Link to comment
Level 5* s2sailor 2,075 Posted July 5, 2019 Level 5* Share Posted July 5, 2019 5 minutes ago, EmpressG said: nope, but I can look into that That has worked for many so I think it is worth a try. Link to comment
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