wesseljt 1 Posted June 27, 2019 Share Posted June 27, 2019 Evernote crashes on creating new note or trying to modify existing notes. Syncing appears to work and creating notes from an image works. Searching and changing settings also seem to work. Maybe something to do with the new ios keyboard? Link to comment
DocLRB 0 Posted June 29, 2019 Share Posted June 29, 2019 Also on iPad Mini5 in landscape orientation. Les Link to comment
pjb 1 Posted June 30, 2019 Share Posted June 30, 2019 I’m having the same issue on my iphone XS (iOS 13 public beta 1) but not on my iPad Pro 11 it works fone (ipadOS 13 public beta 1) tried: - update evernote - clear cache - sign out and sign in to evernote - uninstalling and reinstalling Link to comment
PerGunar 13 Posted June 30, 2019 Share Posted June 30, 2019 Same issue on iPhone Xs Max with iOS 13 public beta. App will launch, but cannot do anything without crashing. View existing note? Crash. Create new note? Crash. Link to comment
Level 5* CalS 5,307 Posted June 30, 2019 Level 5* Share Posted June 30, 2019 Yeah, gave IOS 13 a go yesterday, back on 12 today. iPad just kept locking up and EN would not work. A subset of notes made it to the device, but then every time after that a crash. I guess that's why they call it a beta. The fall will be soon enough. Link to comment
Jaze2242 4 Posted July 1, 2019 Share Posted July 1, 2019 The public beta is just a few days old they’re still far from the deadline (a week before the final launching mid-September ) for finishing their homework Link to comment
Gera Barrera 0 Posted July 1, 2019 Share Posted July 1, 2019 Same here, EN app crashes after a few seconds when open, what Im doing is using evernote on ipad Safari app, web version is working well on iPadOs Link to comment
CindyM in Phoenix 3 Posted July 2, 2019 Share Posted July 2, 2019 I have the same issue. I sent feedback to Apple but have not found a way to relay to Evernote support. Link to comment
bounce 74 Posted July 2, 2019 Share Posted July 2, 2019 New iOS (developer) beta is out.. probably public version next week. That might help with crashes. Link to comment
DocLRB 0 Posted July 2, 2019 Share Posted July 2, 2019 I'm a Public Beta user. So far I can only see 13.0 available to my iPad. Can I navigate to a website for a newer public version? TY doclrb Link to comment
Level 5 PinkElephant 8,791 Posted July 2, 2019 Level 5 Share Posted July 2, 2019 4 hours ago, CindyM in Phoenix said: I have the same issue. I sent feedback to Apple but have not found a way to relay to Evernote support. Posting a support ticket does not work ? Link to comment
CindyM in Phoenix 3 Posted July 2, 2019 Share Posted July 2, 2019 I've been unable to sign in to support or help and learning. It kicks me back out as soon as I enter 2FA code. Finally found a person to contact in the community forum. Hope to have the login fixed shortly and then I will report the crashing issue to Evernote support. Link to comment
CindyM in Phoenix 3 Posted July 2, 2019 Share Posted July 2, 2019 I was able to chat with support. They are aware of the issue and are working on it. No ETA on a fix was given. Link to comment
DocLRB 0 Posted July 3, 2019 Share Posted July 3, 2019 Half the battle is routing the information to the right person/place! Strong work!👍🙏 Link to comment
Jaze2242 4 Posted July 3, 2019 Share Posted July 3, 2019 Get back to us when you see improvement. Thanks! Link to comment
Sayre Ambrosio 525 Posted July 3, 2019 Share Posted July 3, 2019 Just a heads up (and I think I read a response to this somewhere already but didn't see it in this thread) that the team is aware of this and they are working on the issues that come with iOS 13. However, because it's a beta it's run at your own risk. Evernote has limited support (very limited) for their own betas so an iOS beta is not going to be something support can help with. I highly recommend signing up for the Evernote beta program for whatever device that you have. I've been a tester for years and the team is very responsive. That would give you an alternative option when running into these problems, although it's not a for sure fix for crashes especially running a beta on a beta Link to comment
Ralph 1 Posted July 8, 2019 Share Posted July 8, 2019 I have found that while waiting for the fix to these crashes to be available the WEB version of Evernote using Safari on iOS 13 is working just fine. So, I'm still able to update and create new notes use the web browser. Link to comment
Drazak 0 Posted July 8, 2019 Share Posted July 8, 2019 Appears to work again on public beta 2, released today. Working on both my iPad Pro and iPhone X. Link to comment
PDawnM 1 Posted July 8, 2019 Share Posted July 8, 2019 Just Upgraded to IOS Public beta-2. Eve note seems to be more stable on this version. Previously it would crash any time I would open up a note or try to create a new note, now it does not crash as often. Link to comment
MicheleJ 1 Posted July 9, 2019 Share Posted July 9, 2019 Just dowloaded iPad OS 13 beta 2, and cross my fingers, Evernote seems to be working again. Link to comment
CindyM in Phoenix 3 Posted July 9, 2019 Share Posted July 9, 2019 On 7/2/2019 at 4:00 PM, CindyM in Phoenix said: I was able to chat with support. They are aware of the issue and are working on it. No ETA on a fix was given. Good news. I haven’t tried all aspects of the app but the Evernote App is working again ie new note and edit notes after I installed the IOS 13 Public beta update today. I will also check iPadOS once I am able to download. Link to comment
DocLRB 0 Posted July 9, 2019 Share Posted July 9, 2019 Evernote is running on my iPad Mini 5 on IOS 13 Public Beta 2. doclrb Link to comment
Drazak 0 Posted July 9, 2019 Share Posted July 9, 2019 Still some issues even after public beta 2 - for example indenting bulleted lists doesn’t work, but at least it’s somewhat usable again. Link to comment
Rendrag 1 Posted July 22, 2019 Share Posted July 22, 2019 On 7/10/2019 at 6:56 AM, Drazak said: Still some issues even after public beta 2 - for example indenting bulleted lists doesn’t work, but at least it’s somewhat usable again. Yup, this is driving me insane! Installed iPadOS Beta yesterday to get mouse support (OMG, wish I hadn’t.. It’s really not worth it.. Compared to the mouse support I already have inside of Jump RDP, the iPadOS Mouse support is a massive joke :( No ability to use the pointer to select text for copy/paste, no really useful mouse button mappings etc, but I digress..), and now losing my mind trying to get evernote to work.. It’s been my daily driver for years, now I’m having to use Apple Notes :\ Evernote app simply sites there with a spinner trying to load any Note.. Evernote in Safari has this bullet issue that makes documents basically un-editable.. i’m currently RDP’d to a windows box from my iPad, just to use evernote, which isn’t exactly ideal, but it’s working.. It means I can’t just grab my pencil and start sketching when it’s time to do network diagrams etc, which is killing my day to day :\ I always run iOS Beta’s and have never really had this issue before with Evernote :( Link to comment
Klyzon 0 Posted July 24, 2019 Share Posted July 24, 2019 Apparently Evernote isn’t working on the current iOS beta. Page keeps loading and nothing appears, be it new or old notes Link to comment
AriannaBlack 0 Posted July 25, 2019 Share Posted July 25, 2019 As of 07/25/19, the issue still persists. Running: 13.0 (17A5534f) App Version: 8.22 Link to comment
Kjelle 0 Posted July 30, 2019 Share Posted July 30, 2019 I can’t open any notes with handwritten notes within. There is only a spinning wheel, and nothing happens. There is the same behaviour both in Evernote Beta, and in the regular app. I just recently downloaded iPad OS 13-3. Please tell me that there is a workaround? Link to comment
Carlos.A 0 Posted July 30, 2019 Share Posted July 30, 2019 11 hours ago, Kjelle said: There is only a spinning wheel, and nothing happens. Same here. Then I thought I'd just use the web site, but that forces the app to open every time. Anyone know if there's a way to prevent that? Could be a decent work-around for now. Link to comment
Sayre Ambrosio 525 Posted July 30, 2019 Share Posted July 30, 2019 12 hours ago, Kjelle said: I can’t open any notes with handwritten notes within. There is only a spinning wheel, and nothing happens. There is the same behaviour both in Evernote Beta, and in the regular app. I just recently downloaded iPad OS 13-3. Please tell me that there is a workaround? 1 hour ago, Carlos.A said: Same here. Then I thought I'd just use the web site, but that forces the app to open every time. Anyone know if there's a way to prevent that? Could be a decent work-around for now. This issue is actually with Apple and not the EN app. I am running the latest developer beta released yesterday and it’s working fine. Better actually. If you are on the public beta you should be up and running with the next Apple update whenever that releases. Link to comment
Rendrag 1 Posted July 30, 2019 Share Posted July 30, 2019 2 hours ago, Sayre Ambrosio said: This issue is actually with Apple and not the EN app. I am running the latest developer beta released yesterday and it’s working fine. Better actually. If you are on the public beta you should be up and running with the next Apple update whenever that releases. Oh my word, thankyou! Off to get off the public beta and onto the developer beta right now! Had been considering it anyway, as the constant springboard crashes (2-3/hour) are killing me, but if that's going to fix Evernote, I'm doing it before I head to work this morning! I'd started moving notes from Evernote into Apple Notes, because I'm losing my mind, not able to use Evernote at all at the moment on my iPad Thankyou! ** Edit ** Public Beta 4 is out!!! ** Edit 30 mins later ** YES!!! Evernote works again!!!! Link to comment
Carlos.A 0 Posted July 30, 2019 Share Posted July 30, 2019 Can confirm public beta 4 fixes this. Link to comment
Brwndy 0 Posted July 31, 2019 Share Posted July 31, 2019 Rushing to install!! Thanks! Link to comment
Kjelle 0 Posted July 31, 2019 Share Posted July 31, 2019 Thanks, that sounds very good! Hope it releases today then! Link to comment
Carlos.A 0 Posted July 31, 2019 Share Posted July 31, 2019 Just now, Kjelle said: Thanks, that sounds very good! Hope it releases today then! Public beta 4 was released last night or early this morning. Link to comment
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