Account does not upgrade to premium

[Leoz 0]

Hello, I have regularly payed for the premium account and my money has been taken, but my account doest not upgrade to premium: whatsmore i can't ask for advice in chat because it says i am still a basic user. I've tried everything, from re-logging, to restore purchases but nothing happens. Does anyone know how to resolve? Thankyou.

[Shane D. 882]

Hi there,

Thanks for reaching out!

As this is a question about payment, please see the following: