bobzani 16 Posted June 9, 2019 Share Posted June 9, 2019 Could someone please tell me what this symbol means and how to correct it? The ! over sync. Link to comment
Level 5* jefito 5,584 Posted June 9, 2019 Level 5* Share Posted June 9, 2019 It means that you have a sync problem with your notes. Start here: https://help.evernote.com/hc/en-us/articles/208313378-How-to-troubleshoot-syncing-issues 1 Link to comment
Level 5* EdH 1,668 Posted June 9, 2019 Level 5* Share Posted June 9, 2019 24 minutes ago, bobzani said: Could someone please tell me what this symbol means and how to correct it? The ! over sync. Try syncing again. Sometimes it is a transient sync error. Close evernote, reopen and try again. If those fail, sync again, and immediately open the Activity Log. Help|Activity log. Make the window large enough you can read it. It is too small to really make use of in the default size. Just maximize it. Read from the bottom up to see what the most recent lines say and look for an error. If the error in the log looks like something you can fix, post back here and we can help. If it says something like " server unavailable" or something, you'll need to check your internet connectivity and ensure there isn't anything blocking access. Link to comment
bobzani 16 Posted June 9, 2019 Author Share Posted June 9, 2019 These are the last entries:13:42:14 [ERROR ] [7304] [2336] * 1 note failed to sync 13:42:14 [ERROR ] [7304] [2336] * Note: "Untitled note", error: "local: missing notebook (DATA_REQUIRED)" 13:42:14 [ERROR ] [7304] [7264] Failed to get Google contacts for current user, error code: 4 13:42:14 [ERROR ] [7304] [7264] Failed to retrieve Google Contacts Link to comment
Level 5* DTLow 5,666 Posted June 9, 2019 Level 5* Share Posted June 9, 2019 3 minutes ago, bobzani said: These are the last entries:13:42:14 [ERROR ] [7304] [2336] * 1 note failed to sync 13:42:14 [ERROR ] [7304] [2336] * Note: "Untitled note", error ... There you go. I have no idea of the problem, but you can delete "Untitled note" and expunge it from the trash Link to comment
bobzani 16 Posted June 9, 2019 Author Share Posted June 9, 2019 I've tried to delete it, but can't. Link to comment
Level 5* DTLow 5,666 Posted June 9, 2019 Level 5* Share Posted June 9, 2019 1 minute ago, bobzani said: I've tried to delete it, but can't. You'll meed to provide a few more details Link to comment
bobzani 16 Posted June 9, 2019 Author Share Posted June 9, 2019 The best I can explain: A mysterious note appeared in my all notes list-"Untitled note'." I don't know how it got there, it's blank except for "Template" at the top. Link to comment
Level 5* s2sailor 1,096 Posted June 9, 2019 Level 5* Share Posted June 9, 2019 2 hours ago, bobzani said: The best I can explain: A mysterious note appeared in my all notes list-"Untitled note'." I don't know how it got there, it's blank except for "Template" at the top. Try creating a new note and then merge this note with the new one and then try deleting the new note. I've had a few zombie notes in the past and this has worked to get rid of them. 2 Link to comment
bobzani 16 Posted June 9, 2019 Author Share Posted June 9, 2019 I tried the "merge-delete" suggestion, and It worked! Success, many thanks!😊 Link to comment
Level 5* s2sailor 1,096 Posted June 9, 2019 Level 5* Share Posted June 9, 2019 Glad to hear it worked. Link to comment
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