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kkrathi

Lost a note in windows desktop but present in web version

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I lost a note in windows desktop but is present in the web version.  It was available until couple of days ago.  Then I just lost it.  I tried resynching several times, restarting PC and resynching again.  But still can't see it.  Any help?

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1 hour ago, kkrathi said:

I lost a note in windows desktop but is present in the web version.

The master version of our data is stored on the servers (web); except for local notebooks.

If my Windows/Mac database is corrupted, I can delete the database and it will  be rebuilt from the servers.

 

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1 hour ago, kkrathi said:

Already checked in Trash.  Not there.

Once a note is gone from the servers you can only recover from a backup, which can only be made via a desktop app.  And since the note was only on the web...

I’m guessing you didn’t create a copy or duplicate when it happened?  The note may be lost   

 

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Since the note is still on the web, try just modifying that note and resyncing the client. (No idea how it would just "vanish" on the client...)

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