Gila 1 Posted April 16, 2019 Share Posted April 16, 2019 I have a premium account. Can you please tell where I go for support as I pay additional for it? Suddenly my desktop version which I work out of is not working. I open it and window opens than rainbow starts and I have to force quit. Please advise where Premium members get support. Phone support? Link to comment
Level 5* DTLow 5,736 Posted April 16, 2019 Level 5* Share Posted April 16, 2019 You can open a support ticket at https://www.evernote.com/SupportLogin.action Link to comment
Level 5* CalS 5,280 Posted April 16, 2019 Level 5* Share Posted April 16, 2019 Or you can use the chat option.... Link to comment
Level 5* jefito 5,589 Posted April 16, 2019 Level 5* Share Posted April 16, 2019 Which version? Windows? Mac? Link to comment
Gila 1 Posted April 16, 2019 Author Share Posted April 16, 2019 Thank you!! I actually found link today on a thread to right version for my OS and installed and all is good. Do you have any idea how Evernote customers (I happen to have a premium membership) get tech support from the support staff? Link to comment
Level 5* CalS 5,280 Posted April 16, 2019 Level 5* Share Posted April 16, 2019 4 minutes ago, Gila said: Thank you!! I actually found link today on a thread to right version for my OS and installed and all is good. Do you have any idea how Evernote customers (I happen to have a premium membership) get tech support from the support staff? Click on the support link in my signature, sign in, go through the three drop downs and you should see the chat option. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.