Thelmie 1 Posted April 8, 2019 Share Posted April 8, 2019 I had been able to easily save bank statements from my bank's website using the web clipper in Chrome. Tonight I continue to get an error message each time I try. I tried reloading web clipper to be sure I had the latest version. Did not help. I see this was reported using Chrome incognito but I am having problem with the same error message when not incognito (cognito?). Thanks for help on this! Thelmie Link to comment
MatS14 19 Posted April 8, 2019 Share Posted April 8, 2019 Have you uninstalled web clipper and reinstalled it? Link to comment
Thelmie 1 Posted April 8, 2019 Author Share Posted April 8, 2019 Yes, that was the first thing I tried. Link to comment
MatS14 19 Posted April 8, 2019 Share Posted April 8, 2019 What exactly did the error message say? Link to comment
Thelmie 1 Posted April 8, 2019 Author Share Posted April 8, 2019 This is the error message: Clipper has encountered an error Unknown error occurred. UNK/UNK Could not fetch 'https://www1.onlinebanking.suntrust.com/apiolb/ajax/accounts/getStatementById, xhr status: 404' Link to comment
MatS14 19 Posted April 8, 2019 Share Posted April 8, 2019 So, what type of computer do you have, and does Evernote Web work? Link to comment
Thelmie 1 Posted April 8, 2019 Author Share Posted April 8, 2019 Macbook pro. Yes, evernote otherwise working, so far as I can tell. I upload much from my iphone and then organize on web. Link to comment
MatS14 19 Posted April 8, 2019 Share Posted April 8, 2019 Hmm, I suggest Contacting Evernote support or asking @Shane D.. Link to comment
Thelmie 1 Posted April 9, 2019 Author Share Posted April 9, 2019 Thank you for your suggestions -- I will ask for evernote support. Link to comment
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