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Evernote crashing


rad7462

Idea

For the past 3 months when I am scanning documents on my Fuji Scansnap ix500 to my macbook pro, Evernote quits and the document is lost.

This requires scanning large documents over and over and over again.  I have gotten nowhere with evernote customer service which has sent me question after question and links to guides. 

Is there a customer service number or someone who can resolve this issue???????????

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  • Level 5*

When scanning to the Mac, why not create an image file, completely independent of Evernote.

It can be filed in an Evernote import folder.

This way, if Evernote fails, the scan doesn't have to be repeated.

 

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