kentc 0 Posted March 16, 2019 Share Posted March 16, 2019 I have a new PC and installed Evernote. I am prompted to unsync devices which I do (the old PC). However, the prompt keeps popping up. So basically Evernote is manipulating you into upgrading or this is a severe bug. You cant close this window without signing out. So at this point I cannot use the Windows app without upgrading. Link to comment
Level 5* DTLow 5,472 Posted March 16, 2019 Level 5* Share Posted March 16, 2019 Basic accounts are allowed access with two simultaneous devices, not counting web access. Use one of your other devices (or web access). Use the Devices page in account settings to revoke access to your inactive device. 1 Link to comment
lptmpt 1 Posted March 18, 2019 Share Posted March 18, 2019 Hi there. Same thing happened to my account. I tried to login from another device (the laptop) and it kept prompting me to upgrade. So i did follow the prompt to unsync/remove a device but it kept popping back again and showing the UPGRADE prompt again. I tried removing the unused device from three different interfaces ie. ios/iphone app, windows laptop app and evernote web but the result are the same. There seem to be a deeper technical issue which wont allow the device to be unsynnced. I hope someone from Evernote tech department can help and solve this quickly as i am a quite heavy user of evernote and need to get this sorted out real quick. 1 Link to comment
Evernote Staff* Scott T. 470 Posted March 29, 2019 Evernote Staff* Share Posted March 29, 2019 Hi all. I'm following up to confirm that we pushed a fix out for this on 03/27. Please let me know if you continue to encounter any issues with revoking a device. Link to comment
Jacob77777416545265 1 Posted November 27, 2020 Share Posted November 27, 2020 Hi, I've recently upgraded my phone, installed Evernote unsynced my old phone and voilá I get an unsync prompt again, so I unsync the phone again and there we go one more time - unsync prompt but now it tells me that I have already unsynced 2 devices this month and logs me off the app. I feel that my notes are now held hostage. Any thoughts on how to fix it on my own? I've loved the app for years but this is a dealbreaker. Jacob 1 Link to comment
Iamwally 0 Posted December 2, 2020 Share Posted December 2, 2020 Waiting to see an answer. I am in same situation! Link to comment
TheBrownNoise 0 Posted December 10, 2020 Share Posted December 10, 2020 Same problem here Link to comment
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