tedwlm 0 Posted March 5, 2019 Share Posted March 5, 2019 When I go to enter my phone number to set up two-step verification I continually get the error prompt shown in the attached screenshot. Regardless of the format I use for my valid phone number (that can receive SMS messages) I am unable to continue. Please advise how I can correct. Thanks. Link to comment
0 Evernote Staff* Solution Nick L. 610 Posted March 22, 2019 Evernote Staff* Solution Share Posted March 22, 2019 @tedwlm I just opened a support ticket with you to get this figured out. I'll need to escalate this to our SMS partner to find out what's happening. Please reply to the support ticket when you have a chance. Regards, 1 Link to comment
0 Evernote Staff* Scott T. 485 Posted March 6, 2019 Evernote Staff* Share Posted March 6, 2019 @tedwlm I just tested this and did not encounter an issue with my cell phone. Is there something special about your phone number, such as being a Google Voice or other non-standard cell service? Link to comment
0 tedwlm 0 Posted March 8, 2019 Author Share Posted March 8, 2019 Nope, nothing special along those lines. I just tested it again in an Incognito window and got the same error. Link to comment
Idea
tedwlm 0
When I go to enter my phone number to set up two-step verification I continually get the error prompt shown in the attached screenshot. Regardless of the format I use for my valid phone number (that can receive SMS messages) I am unable to continue.
Please advise how I can correct.
Thanks.
Link to comment
3 replies to this idea
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