Jump to content
We apologize for the inconvenience, but chat support is currently unavailable. Please feel free to submit an email ticket or reach out at discussion.evernote.com. Thank you for understanding. ×

Keep getting "We were unable to add your device" emails


Recommended Posts

Every so often I get an email with the subject "We were unable to add your device", saying "You are able to sync your notes to a maximum of 2 devices using Evernote Basic".  Problem is, I'm only using two devices (Android phone and Windows PC).  When I go to revoke a device it keeps saying there's an iPhone accessing my notes... and I don't own one.  So is my account getting repeatedly hacked or is this a bug?  Anyone else getting this issue?

Link to post
  • Level 5*

Every day, hackers are trying to access Evernote accounts.  Most of these fail, they don't have the correct account id/password.

In your case, the hackers know your account id/password.

You need to change your Evernote password.  Use it only for Evernote; no where else

  • Like 2
Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...