jgcordes 4 Posted December 19, 2018 Share Posted December 19, 2018 Moderately often I use the special email to Evernote capability [I'm on Windows 10, Evernote 6.16.4.8094 - the latest, as far as I know]. Today I have tried 3 times to send to my evernote email account and it has not shown up, either locally or on the web. I'm on a paid Evernote account. Is anyone else experiencing this? Or know of a fix? Thanks John 1 Link to post
Level 5* DTLow 5,105 Posted December 19, 2018 Level 5* Share Posted December 19, 2018 It's not a feaure I use but I just tested. It was successful, with little delay Note - It's a server function; internet access is required along with sync Link to post
jgcordes 4 Posted December 19, 2018 Author Share Posted December 19, 2018 Thanks for checking. Your success inspired me to try again with two different messages. The one I have been trying to get through still doesn't appear, but it has worked OK with the 2nd message. I'll workaround this for now by creating a new note and using copy/paste. There's absolutely nothing 'strange' about the 1st note - no reason at all that I can see why it should be rejected. Link to post
hpuype 34 Posted December 30, 2018 Share Posted December 30, 2018 I have the same problem. Certain emails that I wish to forward, never arrive. But others can be sent without problems. Link to post
DebR 0 Posted January 1, 2019 Share Posted January 1, 2019 I find this to be a problem at times too. It's not always reliable. I have a Mac an iPhone, and an iPad pro, and use Evernote on all of them. I love Evernote! Link to post
Administrator Solution Shane D. 1,279 Posted January 3, 2019 Administrator Solution Share Posted January 3, 2019 @DebR @hpuype @jgcordes Thank you for reaching out! While you should be able to freely email notes into your Evernote Account with your Premium Subscription, there are some limitations. First, there is a limit of 200 emails per day that can be emailed into an Evernote Account for Plus/Premium users. (Generally, users don't encounter this issue unless they are using some sort of auto-forwarding that sends a high volume of emails into their Evernote Account an a daily basis) Next, there is the note size limit of 50 mb for Plus users, and 200 mb for Premium users. Meaning, if the size of the email that is being sent to the Evernote Account exceeds those limits, the emailed note cannot be created. Also, there is the email client size limit, which varies per email client. For example, Gmail has a 25 mb limit on attachments. If you are exceeding that limit, then the email will not be successfully sent to the Evernote service, and will not appear as a note in your Evernote Account. Please check to see that the emails you're sending meet these criteria, and certainly let me know if you're still encountering issues or have any questions! Link to post
jgcordes 4 Posted January 3, 2019 Author Share Posted January 3, 2019 In my case, I might send an email (possibly two) once every few weeks. They would be very small texts -- under 50 KB for sure. I do not know of any reason for these to be rejected. The email messages I do send to Evernote are to do with genealogy. 1 Link to post
gleech 0 Posted January 3, 2019 Share Posted January 3, 2019 I am having a similar issue. I regularly send email to Evernote notebooks. But for some reason, now only some emails are correctly sent to the Notebook designated in the Subject Line (@notebook name). Others go to my default notebook. I'm a premium user. This has not been a problem before, and now it is a persistent issue. I use Spaces, and I had a tech tell that the email function won't work for notebooks in Spaces, but it was working fine before last week. Frustrating and I may have to use a different service as I cannot afford to send and reorganize every day. Link to post
Administrator Shane D. 1,279 Posted January 3, 2019 Administrator Share Posted January 3, 2019 @jgcordes Is this basic text? Does it contain any html/code elements within it? @gleech In your Evernote Personal Settings, do you have 'auto-filing' enabled? Link to post
jgcordes 4 Posted January 3, 2019 Author Share Posted January 3, 2019 It's rare to come across an email message with no HTML these days. I cannot now say for sure what was in the messages which did not come through to Evernote. I did send a message to Evernote today which came through fine -- it was in plain text as I recall. Link to post
Administrator Shane D. 1,279 Posted January 4, 2019 Administrator Share Posted January 4, 2019 Understood, and thank you for letting me know. @jgcordes In your Evernote Personal Settings, do you have 'auto-filing' enabled also? Link to post
jgcordes 4 Posted January 4, 2019 Author Share Posted January 4, 2019 Yes, auto-filing is enabled in my account. Link to post
Administrator Shane D. 1,279 Posted January 4, 2019 Administrator Share Posted January 4, 2019 Understood and thanks for checking. Do you have a copy of one of the emails that did not generate a note properly? If yes, could you try disabling 'auto-filing', then retry sending that email and see if the issue still occurs? Link to post
jgcordes 4 Posted January 4, 2019 Author Share Posted January 4, 2019 I don't know exactly which email(s) failed when I wrote about the problem on 19 Dec 2018. I have just tried 3 candidate messages, mailing again to my Evernote account (w/out changing my settings) -- all of them have appeared! So unless I can think of, or remember, something else I have to give up trying for now. Link to post
hpuype 34 Posted January 6, 2019 Share Posted January 6, 2019 On 1/3/2019 at 5:28 PM, Shane D. said: @DebR @hpuype @jgcordes Thank you for reaching out! While you should be able to freely email notes into your Evernote Account with your Premium Subscription, there are some limitations. I am a premium user. I only send a few emails maximum per day. These are small email messages, not even 1 mb. And yes, still having this problem. Kind regards, Hans Link to post
clifster 0 Posted January 9, 2020 Share Posted January 9, 2020 Is Evernote basic no longer allowing email to notes? I keep getting the error below in reply to emails I send to my unique Evernote email address which states I’ve hit a 5 email limit, even though I only have one email registered to my account. I’ve reset that email-to address and the error repeats. How do I fix this? Save more emails to Evernote We see you’ve discovered the value of collecting important emails with your notes for future reference. Your Evernote Basic plan lets you try out this feature by saving up to five emails. You’ve reached that number, but upgrading your account will let you forward as many emails into Evernote as you like. Link to post
Level 5* DTLow 5,105 Posted January 9, 2020 Level 5* Share Posted January 9, 2020 14 hours ago, clifster said: Is Evernote basic no longer allowing email to notes? Yes, Basic users can try the email feature for up-to 5 times. After that, the feature is disabled >even though I only have one email registered to my account. I’ve reset that email-to address and the error repeats Your account is limited to 5 times. It doesn't matter what email address you're using Link to post
Level 5* s2sailor 1,037 Posted January 9, 2020 Level 5* Share Posted January 9, 2020 15 hours ago, clifster said: How do I fix this? Sign up for Premium 😀 I believe this change took place a few years ago. You get the 5 to test drive the feature but that is it. Link to post
clifster 0 Posted January 9, 2020 Share Posted January 9, 2020 23 minutes ago, s2sailor said: Sign up for Premium 😀 I believe this change took place a few years ago. You get the 5 to test drive the feature but that is it. That’s the difference. I read 5 emails as meaning 5 separate email-to addresses not 5 total emails to test what is clearly now a pay-for service. Link to post
Piyush Raj 0 Posted May 29, 2020 Share Posted May 29, 2020 Same thing is happening with me. Link to post
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