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Account usage availability not transferring to laptop

pleasemakeitwork

Asked by pleasemakeitwork,

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pleasemakeitwork

pleasemakeitwork 10

Posted
Posted

On the web my account info says, correctly, that I have 60mb available to upload. But on my laptop it says, incorrectly, that I have zero mb available and 60mb used.  How can I get the laptop to recognize the correct amount? I can't create any new notes - that sync - till then.  Thanks.

2 replies to this idea

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  • Level 5
DTLow

DTLow 5,750

Posted
  • Level 5
Posted

Log out, then Log in

If that doesn't work; reboot the device

pleasemakeitwork

pleasemakeitwork 10

Posted
  • Author
Posted

Thanks

bad result

log out / log in EN done. Result no change

then

shut down Mac and powered it back up then entered EN  done Result no change

EN on the Mac still thinks I've use 60 of 60 leaving zero available

note re Mac I did shutdown not restart

 

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