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I'm a Premium member, but the forum still says I'm basic


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  • Level 5*

I flagged your post for the administrators to look into.  Other users are reporting the same issue.

You could open a support ticket, but not with a Basic account ..... 😊

In the meantime, check your account settings and see if you're really using a Premium account

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  • Administrator

@Kruger2147 Thanks for reaching out, and for bringing this to my attention!

I've confirmed that our records indicate that you are Premium, and I'm in the process of trying to determine why that isn't being properly reflected for your account in the forums.

I'll follow-up here once I have more information!

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