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No response from Evernote Support - Payment Made but Account not upgraded

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If there is any Evernote support saw this, please kindly respond ASAP to my issue ticket. It has been 24 hours there and no response from Evernote support. I have paid for the premium service but status not updated.


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  • Level 5*

Hi.  We're (mainly) a user-supported forum,  plus Admin staff - no support folks here.  You have a ticket number and a place in a queue - Evernote will normally respond within 72 hours or so.  It's not a 'live' service.  You could try to chase them up on @EvernoteHelps.

Meantime,  try File > Exiting Evernote or restarting your device(s) to force a sync.

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