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Cannot see annotated PDF


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I've had this problem all day.  Doing lots of annotation in a pdf file, almost 50 pages, using the EN annotating tool.  Saving and exiting works for a bit, but then it seems to lose the file.  I can see the note in the note List but the note itself appears completely empty.  I have tried using Note history and restoring different versions, and starting from scratch with new files, the same thing happens.  When I delete the notes and view in Trash I can see - in the left hand Note List - a tiny thumbnail of the pdfs (and I can spot annotations in it) but again the right hand note itself appears empty.

Just upgraded precisely in order to annotate PDFs, to be more productive ...erk ?

Any help greatly appreciated

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Hello, I am having the same issue. It started when I updated to the current version of Evernote. I am using Windows 10, I only use Evernote one my Windows computer. Personally, I have tried looking for the pdfs on Evernote.com, and they are missing there. It happens when I have been annotating a pdf for about 30 minutes, when I save and exit the annotation window, only the title of my note remains, and there is only a blank, "new" note. I have reinstalled Evernote, restarted my computer, and tried copying the pdf I want to work with into a new note, followed by deleting the original from Evernote, emptying the trash, and syncing before attempting to annotate again. This happens both with the webclipper and when dragging a pdf from my desktop into the application. Also, when I go to retrieve older versions of the note under "history," the pdf is missing from there as well. I am certainly stumped!

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An update: I have found a workaround that seems to work: Once you have the pdf in Evernote, before you start annotating, right-click the pdf and choose "save as." Save the file to a location on your computer, then sync Evernote for good measure. For whatever reason, I haven't had this problem since trying this. My hope is that this will hold me over until the next Evernote update.

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I am also unable to see some annotated PDFs.  But I see that if I right-click on the apparently blank note in the Note List, I can save the attachment on my computer.  The annotated PDF file is saved and intact.  Let me know if this works for you.

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Em 16/11/2018 at 12:47, BasieBand disse:

I am also unable to see some annotated PDFs.  But I see that if I right-click on the apparently blank note in the Note List, I can save the attachment on my computer.  The annotated PDF file is saved and intact.  Let me know if this works for you.

You saved my day @BasieBand , thank you very much fo this tip.

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On 11/16/2018 at 12:47 PM, BasieBand said:

I am also unable to see some annotated PDFs.  But I see that if I right-click on the apparently blank note in the Note List, I can save the attachment on my computer.  The annotated PDF file is saved and intact.  Let me know if this works for you.

Interesting, this didn't work for me. Customer service wasn't able to figure out the cause of the problem, but I gave them all the info, activity log, etc. and hopefully they will have a fix in the next update. Ultimately I switched back to the old version of Evernote and the problem disappeared. It took a bit of hunting to find it, so I am attaching the link to the release post for the version that works. Best of luck.

 

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