Bill Briggs 1 Posted October 4, 2018 Share Posted October 4, 2018 what is the red exclamation mark that appears on my desktop windows 10 evernote sync button whenever I hit sync...or it tries to sync? & how do I fix it? 6.15.3.7881 (307881) Public (CE Build ce-53.2.6641) thanks, wb Link to comment
Level 5* jefito 5,589 Posted October 4, 2018 Level 5* Share Posted October 4, 2018 This means that you have a sync problem with one or more of your notes. I think if you hold down the Ctrl key while you click on the Sync button, you'll get more information. Also the activity log (Help / Activity Log...) might have some clues. You can also switch to a list view, and look for the Sync column (you might need to add it), then sort by that column to identify the problem notes. Link to comment
Bill Briggs 1 Posted October 7, 2018 Author Share Posted October 7, 2018 thank you!!! Link to comment
kryskross 0 Posted December 11, 2018 Share Posted December 11, 2018 Hi, my sync button shows a red exclamation mark as well on my desktop app. I've tried uninstalling and reinstalling twice but its still there. I also have the most updated version downloaded and am perfectly connected to the internet. I switched to list view and it didn't show me any notes which were having sync issues (column is clear) - btw, how do I switch back to normal view? My last saved note was over a week ago. When I use evernote web my notes are saving and synced with my mobile device - it's only my desktop app that's got a bug. I've attached the activity logs. Please help! Evernote_6.16.4.8094_20181211.log Link to comment
Level 5* CalS 5,261 Posted December 12, 2018 Level 5* Share Posted December 12, 2018 On 12/10/2018 at 8:53 PM, kryskross said: Hi, my sync button shows a red exclamation mark as well on my desktop app. I've tried uninstalling and reinstalling twice but its still there. I also have the most updated version downloaded and am perfectly connected to the internet. I switched to list view and it didn't show me any notes which were having sync issues (column is clear) - btw, how do I switch back to normal view? My last saved note was over a week ago. When I use evernote web my notes are saving and synced with my mobile device - it's only my desktop app that's got a bug. I've attached the activity logs. Please help! Evernote_6.16.4.8094_20181211.log Hold the Ctrl key and press the sync icon. This should display any notes with sync issues. If there are any, edit them to see if you can force a sync. You can click on the View icon in the search information area to change views. Or Ctrl + F5 thru F9 wiil change views. Link to comment
kryskross 0 Posted December 20, 2018 Share Posted December 20, 2018 There are no notes revealed to have sync issues. Link to comment
Level 5* CalS 5,261 Posted December 20, 2018 Level 5* Share Posted December 20, 2018 Can you see any errors in your Activity Log? Link to comment
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