hanseric 143 Posted October 2, 2018 Share Posted October 2, 2018 When clipping a note from Outlook using the clipper, the tags never pass to Evernote. I tried uninstalling and reinstalling the plugin. No improvement. Link to comment
Level 5* gazumped 9,827 Posted October 3, 2018 Level 5* Share Posted October 3, 2018 Hi. Don't know whether Office or Evernote updates have changed the feature here - best recommendation would be to contact Evernote support on https://help.evernote.com/hc/requests/new or https://twitter.com/evernotehelps if the support link won't work for you. 1 Link to comment
hanseric 143 Posted October 3, 2018 Author Share Posted October 3, 2018 I spoke to Evernote Customer Support and was informed of the following: Corey Ok, so it looks like our development team is aware of this issue and currently working on a fix. In the meantime, as a workaround, tags will need to be added after-the-fact within Evernote. 1 Link to comment
marc Humblé 1 Posted October 7, 2018 Share Posted October 7, 2018 This problem is existing already more that 1 year now. For evernote this seems not a priority to solve. Everyday I send a lot of emails to evernote and it is very annoying that tags must be added afterwards in evernote. 1 Link to comment
hanseric 143 Posted November 12, 2018 Author Share Posted November 12, 2018 Honestly I don't understand why this would be so hard to fix. The Outlook clipper works great but just won't pass tags. I seem to recall it did this well at some point. I also wish it would have the option to open the note in EN after posting it, but that's probably trickier. I though it used to do that too but may have been my imagination. Often I am posting an email to EN so I can do some work on it right away (convert parts of the email to tasks and then check them off as I do them). But I can work around that. Link to comment
SomethingThere 1 Posted December 14, 2018 Share Posted December 14, 2018 I have used Evernote for years, and am now trying to integrate it with Outlook. I encountered the same issue as @hanseric immediately upon installing the plug-in, and went looking to see if I was missing something. I just wanted to comment to say I am encountering this issue, and really want to see it fixed. It makes the plugin half as useful, and is clearly a pretty major bug from the customer side. 1 Link to comment
hanseric 143 Posted May 10, 2019 Author Share Posted May 10, 2019 Sent Evernote a Tweet on this. Crazy it's taking so long to get a fix. Maybe someone over there will take notice. Link to comment
hanseric 143 Posted May 14, 2019 Author Share Posted May 14, 2019 Booya! Look at this response! (not taking any credit here--just happy it got attention and a reply). Going to test it now. Give a try people! Link to comment
hanseric 143 Posted May 14, 2019 Author Share Posted May 14, 2019 Works for me! There's a little tiny issue with the tags UI (tags stay in the Tags field after they've been added), but the tags DO pass to EN. Be sure to close down Outlook and reopen it if you aren't seeing this working. Then test again. Feel free to thank EN Helps on Twitter if you're so inclined. I am seeing a small bug which I've reported (below), but at least the tags work!! Link to comment
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