David0305 0 Posted September 20, 2018 Share Posted September 20, 2018 since installing 7.5 (457109) on an iMac running 10.13.6 Evernote will not search and if i try it becomes completely unusable until I force quite. It will pop up a window saying "PDF indexing failed. Evernote was unable to index the pdf 'xxxxx' because of an internal error' " if i click ok, it just pops that error back up again indefinitley until I force quit, but then the next time i run Evernote it does the same thing Link to post
Level 5* DTLow 4,977 Posted September 20, 2018 Level 5* Share Posted September 20, 2018 I just tested and have no problems with new pdfs on my Mac I suggest you reinstall the app. If this fails do a full resync on the database Hold theShift andOption keys on your keyboard and click the sync wheel Link to post
David0305 0 Posted September 20, 2018 Author Share Posted September 20, 2018 i already tried re-installing and that doesn't help. i cant' do anything in the app or click anywhere because everytime it restarts it just starts giving me the same error again Link to post
Level 5* DTLow 4,977 Posted September 20, 2018 Level 5* Share Posted September 20, 2018 How about a complete delete of the app, database, ... The app AppCleaner is recommended for this. The database will be rebuilt from the servers. Link to post
David0305 0 Posted September 20, 2018 Author Share Posted September 20, 2018 I'm not paying for pro and have more data on my system than are on the servers Link to post
Level 5* DTLow 4,977 Posted September 20, 2018 Level 5* Share Posted September 20, 2018 1 hour ago, David0305 said: have more data on my system than are on the servers A very good point and good for you catching that.. You also should have that Local Notebook data backed up in case the database needs to be rebuilt. Link to post
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