AndreasP 0 Posted September 18, 2018 Share Posted September 18, 2018 Aloha guys, so problem is, I wanted to check out if Evernote business is usefull for me, but it's not. Now i stuck on Evernote Business und have no Idea to get back to Premium. I already canceled the business payment. But now I stuck on the Business layout and can't move back to my full Premium Notebooks. I found that I should call support, but as soon I click on that button I get logged out. (I thought this problem is fixed, as I had this problem about a year ago). Hopefully some Evernote-Employee is going to help me here. have a good day. Link to comment
Level 5 Shane D. 1,818 Posted September 20, 2018 Level 5 Share Posted September 20, 2018 @AndreasP Thank you for reaching out! I'm going to contact you via DM to get more information, and to help you address the issues you're encountering! Link to comment
Beau Haan 0 Posted October 9, 2018 Share Posted October 9, 2018 @Shane D. I'm having the same problem. I attempt to contact support in order to change back from BUSINESS to the PRO account and it immediately logs me out. Very strange. Link to comment
Level 5 Shane D. 1,818 Posted October 10, 2018 Level 5 Share Posted October 10, 2018 @Beau Haan Thanks for reaching out! I've applied an update to your account that I hope will address the issue. Please retry opening a support ticket, and please reach out to me via DM if it's still not working! Link to comment
Level 5 Shane D. 1,818 Posted October 16, 2018 Level 5 Share Posted October 16, 2018 @bdking112 Thank you for reaching out! Please see this post regarding billing issues: Please reach out to me via DM if you still encounter trouble. Link to comment
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