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New Computer - Recent Sync Gone!


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Posted

I use Evernote on my HP laptop (Windows 10 Enterprise) at work and they upgraded me to a new laptop. My sync was set to every 5 minutes on my old laptop. When I downloaded Evernote on my new computer, the notes were as old as May 16, 2018. I just updated them as recent as September 13, 2018. Is there any way to get them back?

  • Level 5*
Posted

Are they in the Evernote service if you log in to your browser? If not, you'll need that old machine to reconnect to the internet and figure out why they weren't syncing. If there as a problem, there would have been a big red error icon on the sync button. If they were in a notebook created specifically to be offline (you have to do this intentionally, cannot be done accidentally) they will never sync and you need to export them to move to a new PC.

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