Cannot sync my notes

[Casster 0]

Everytime I try to sync my notes, I must provide my account password. Because I used my Google account to create my Evernote account, there is technically no associated password. I tried using my Google account password, but that did not work. What should I do?

[Austin G 527]

Hi @Casster . Thanks for the report. Please try these steps to fix this: 

1. Select Cancel to dismiss the prompt
2. Select File > Sign Out
3. Sign back in

You may have to dismiss the prompt a few times before you can get to File > Sign out. 

[Casster 0]

21 minutes ago, Austin G said:

Hi @Casster . Thanks for the report. Please try these steps to fix this: 

1. Select Cancel to dismiss the prompt
2. Select File > Sign Out
3. Sign back in

You may have to dismiss the prompt a few times before you can get to File > Sign out. 

Thanks this worked @Austin G

[Ysracho 0]

Dear all; i upgraded the new version of evernote and started to have a Sincing problem is impossible to sync . I tryed with the app on the evernote webpage and the microsoft store both of them the same problem.

 

Thanks a lot.

 

Israel

[gazumped 12,229]

On 8/25/2018 at 1:14 PM, Ysracho said:

Dear all; i upgraded the new version of evernote and started to have a Sincing problem is impossible to sync . I tryed with the app on the evernote webpage and the microsoft store both of them the same problem.

 

Thanks a lot.

 

Israel

Hi.  You're jumping onto someone else's topic with (probably) a different issue.  If you are a subscriber you'll be able to get email support via https://help.evernote.com/hc/requests/new, or https://twitter.com/evernotehelps if that link won't work for you.  Otherwise,  please create a new post.