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Dfs11257

ANSWERED How can I restore deleted notes?

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On 8/5/2018 at 6:20 PM, Dfs11257 said:

Hi, how can I restore deleted notes?

Thanks

It is also a good idea to take periodic backups of your notes, just in case you empty the trash before recovering a note.

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My phone crashed and ALL notes/notebooks were deleted and irretrievable. There is no one to contact for  support. I have done everything I have read to try and get it all back to no avail. This really sucks! I will not use this app again or pay for  upgrade or reccomend. 

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3 hours ago, snid203@gmail.com said:

My phone crashed and ALL notes/notebooks were deleted and irretrievable.

Evernote is a cloud service; our notes are uploaded and maintained on the Evernote servers   
This is not impacted by device failure    
Your notes can be accessed at www.evernote.com via the web platform

>>There is no one to contact for  support

All accounts can contact support at  Twitter @evernotehelps     

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2 hours ago, snid203@gmail.com said:

My phone crashed and ALL notes/notebooks were deleted and irretrievable. There is no one to contact for  support. I have done everything I have read to try and get it all back to no avail. This really sucks! I will not use this app again or pay for  upgrade or reccomend. 

Make sure you are using the right username and password.  This is typically the root cause when someone can't find their notes.

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2 hours ago, DTLow said:

Evernote is a cloud service; our notes are uploaded and maintained on the Evernote servers   
This is not impacted by device failure    
Your notes can be accessed at www.evernote.com via the web platform

>>There is no one to contact for  support

All accounts can contact support at  Twitter @evernotehelps     

My notes do not show up on the web platform 

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35 minutes ago, snid203@gmail.com said:

My notes do not show up on the web platform 

As per @CalS, make sure you're using the correct userid/password

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