Susana 2 Posted August 5, 2018 Share Posted August 5, 2018 3 months ago I lost all my local notes and notebooks thanks to a database crash. Today, again, it froze, is unresponsive to retrieve data from notes already in the computer. Since this is not synced data, but located in my computer, it's a shame to have these problems again. I'm tired of rebuilding my database every three months due to database crashes. I'm a Premium user and my notebook is a Macbook pro running El Capitan. I have restarted the whole computer three times now, it seems I'll have to format it again to recover my notes. Link to comment
Level 5* DTLow 5,736 Posted August 5, 2018 Level 5* Share Posted August 5, 2018 As a premium user you can contact Evernote Support at Contact Evernote Support Is there any useful info from the Activity Log? Link to comment
Level 5* gazumped 11,652 Posted August 5, 2018 Level 5* Share Posted August 5, 2018 8 hours ago, Susana said: Since this is not synced data, but located in my computer If these are truly unsynced notes, then reformatting will completely erase any remaining information on your current device. There are no copies with Evernote - your only protection would be any backup copies of your system or of the database you may have taken. Link to comment
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