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Cannot select anything after opening Evernote


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Hello,

I'm using version 6.11.2.7027 (307027) Public (CE Build ce-43.0.4829). On my home computer, I have issues where I open Evernote from the taskbar (using Windows 10 and I have it pinned there) and Evernote opens. When I attempt to select anything, it's like Evernote isn't there and nothing can be selected. I have to right click on the icon and close it. I then have to reboot by computer and then everything works. Not sure what is causing this. My app through a web browser has no issues. It will work for a time, then stops working. Are there any known issues with antivirus software or conflicts? This has been going on for a few months now, but I've only now just gotten around to asking about it.

Sincerely,

Eric

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  • Level 5*

Hi.  No bugs or conflicts that I'm aware of.  Have you tried uninstalling Evernote,  restarting the device and reinstalling?  The original installer package should be available here -

- If you have any problems with that,  try here - http://filehippo.com/download_evernote/history

If the problem persists,  does Windows Task Manager give you any indication of which app(s) are locking up your system with excessive CPU, memory or disk access?

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Thanks for the feedback. I rebooted my computer a few days ago and just yesterday my Evernote stopped responding again. I closed all programs and reopened it again. I still couldn't click on anything. I have it pinned to my taskbar and there were a few options. I decided to try to sync and it did. I was then able to select text again. Weird.

Thanks for the help!

Eric

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