Carl-L-ND 61 Posted July 1, 2018 Posted July 1, 2018 I've posted before on issues with finding information in sub-notebook - one where I had an issue changing names. Evernote Premium since 2013 btw. This is another and perhaps it is related. I'm adding notes on my Win7 PRO business laptop into a sub-notebook, for example "People". People is a sub-notebook of "Personal". But this happens in other notebooks as well. i.e.> https://www.dropbox.com/s/i2jck18tlo9skhg/Notebook-Stack.png I add the note in, close the new note, sync, move on, work on more notes and come back later to find it again. To find it I go to the top notebook in the stack "Personal" and sort by clicking on the "Updated" column I have showing in my Side List view and I see that none of the recent updates in "People" are showing. Other updates in other folders such as "Autos" are showing but not any, NONE, from People. Yet if I go to my Win10 desktop and click on the top Personal notebook and sort by the Updated column, there they are! All the recently updated folders in People. I'm puzzled. Is the local database on my Win7 laptop corrupted? ?????????
Level 5 Dave-in-Decatur 4,014 Posted July 1, 2018 Level 5 Posted July 1, 2018 Someone else will probably have a better idea what may be going on than I would, but I just want to ask for some clarification. You're using different terms throughout here: notebook, sub-notebook, stack, folder. AFAIK, Evernote does not have a hierarchical notebook structuring system (though many of us would love to see one, since we're so used to this in Windows). I.e., there are no folders or sub-notebooks. It's possible to organize notebooks into stacks, and it looks like that's what you've got going, correct? Why the sorting of notebooks within a stack should work fine on one Windows computer and not on another, I don't know; but those who know will know faster if we keep the terminology consistent.
Level 5* DTLow 5,749 Posted July 1, 2018 Level 5* Posted July 1, 2018 You're using various incorrect terms; sub-notebooks, folders Evernote supports Stacks and Notebooks. Theres a known bug reported in the note linked belowhttps://discussion.evernote.com/topic/114298-evernote-for-mac-73-beta-1/?do=findComment&comment=509477 edited: Mac issue, not Windows
Carl-L-ND 61 Posted July 1, 2018 Author Posted July 1, 2018 Yeah I know I am all messed up on the terminology. That's why I included the image link. I've seen something similar in the past and changing the name of the top notebook in stack(?) seemed to re-index the notes and show those that had been missing but not this time. I've tried that process with this and have not been able to get any notes from the People Notebook to show the top notebook in its' stack. Probably still messed up that terminology. Sigh... Evernote is not much fun these days.
Carl-L-ND 61 Posted July 1, 2018 Author Posted July 1, 2018 So per my image my People notebook is in my Personal stack - is this correct terminology? I reviewed the linked note re a bug - not sure what listed there from the Mac forum pertains to my Windows issues. Btw... if I go to the very top of the stacks "Notebooks" and click to view all notes, the updated notes from the People notebook show there.
Level 5* CalS 5,311 Posted July 2, 2018 Level 5* Posted July 2, 2018 If People is a notebook in the Personal stack and you add a note to People and later go back to the Personal stack as context, the added note should be towards the top of the list in Updated reverse sort order. Is this what is not happening for you?
Carl-L-ND 61 Posted July 2, 2018 Author Posted July 2, 2018 CalS - correct, this is what is not happening for me. I realized this morning it is actually a much larger scope than just one notebook. I have the "Location" column also showing in my Side List view. When clicked on the Personal stack and I do a sort on Location it becomes obvious that 17 of the 22 notebooks in the stack do NOT have any notes showing. They are not there, any new test notes do not show up. I then moved one of these missing notebooks into another stack to see if it would show there. It did and a new note in the notebook would then show at the top of the listing in the "Updated" column when sorted in reverse order. I checked all the other stacks I have and there are no issues with missing notebooks in them - only the "Personal" stack has this issue. I then created an NEW stack and renamed it "Personal-ZZZ" and moved notebooks from the original "Personal" stack into it. Checking as I went along I could see that now the notes from ALL the various notebooks were available to sort and view as desired. As soon as I removed the last notebook from the original "Personal" stack it disappeared from the stacks. I then renamed "Personal-ZZZ" to "Personal" expecting a warning/error message that a stack with this name already existed. I did not get one. Instead, in that instant all the notebooks which had previously been missing.... went missing again. I renamed "Personal" to "Personal-02" and they reappeared. Bizarre!!!! .
Level 5 Dave-in-Decatur 4,014 Posted July 2, 2018 Level 5 Posted July 2, 2018 Sounds like you've done your homework, @Carl-L-ND. That really is bizarre. Somehow, then, Evernote for Windows--on this computer--messes up any stack named "Personal." It might be worth trying, if you've got the time, to (1) do a manual sync on the laptop; (2) copy its database to another folder on the laptop for safety's sake (Tools > Options > General will give you a link to open your database folder so you can copy the DB elsewhere); (3) close Evernote entirely (File > Exit; just clicking the red X-box only closes the interface); (4) delete the entire database folder; (5) restart Evernote. It will then download your database from the Evernote servers, which can take some time if it's large. That might clear up any corruption that has crept in and is causing the problem.
Level 5* CalS 5,311 Posted July 2, 2018 Level 5* Posted July 2, 2018 2 hours ago, Carl-L-ND said: I then renamed "Personal-ZZZ" to "Personal" expecting a warning/error message that a stack with this name already existed. I did not get one. Instead, in that instant all the notebooks which had previously been missing.... went missing again. If you go to the web client and select the Personal stack do you see all the notes? If you simply rename Personal to ABC on your PC do you see all the notes? And all this checking is done without any other search parameters in place?
Carl-L-ND 61 Posted July 2, 2018 Author Posted July 2, 2018 CalS - too late to check via web client. I have already done as Dave suggested. Changing the stack name to anything other than Personal brought back all the notes. No search parameters in place. I'm not sure how to change the view in the Windows browser to mimic the Side List view I was working with in the Windows client where it shows a cascade of stacks and notebooks on the left and then a side list of notes in the central window/space. . So.... after backing up my EN folder I deleted it and signed back into EN and proceeded to let EN download everything back to my Win7 laptop. I then changed the name of problem stack from "Personal-02" to "Personal" and this time there were no issues, all the various notebooks and their notes were viewable. Issue seems to be resolved though why it got that way I do not know. However, going back 30 years ago I dabbled with several relational data bases as well as several contact management programs such as Maximizer, Goldmine, and ACT in the years that followed. I can recall how wacked out things would get when an index had corrupted. .
Level 5* CalS 5,311 Posted July 2, 2018 Level 5* Posted July 2, 2018 44 minutes ago, Carl-L-ND said: CalS - too late to check via web client. I have already done as Dave suggested. Changing the stack name to anything other than Personal brought back all the notes. No search parameters in place. I'm not sure how to change the view in the Windows browser to mimic the Side List view I was working with in the Windows client where it shows a cascade of stacks and notebooks on the left and then a side list of notes in the central window/space. . So.... after backing up my EN folder I deleted it and signed back into EN and proceeded to let EN download everything back to my Win7 laptop. I then changed the name of problem stack from "Personal-02" to "Personal" and this time there were no issues, all the various notebooks and their notes were viewable. Issue seems to be resolved though why it got that way I do not know. However, going back 30 years ago I dabbled with several relational data bases as well as several contact management programs such as Maximizer, Goldmine, and ACT in the years that followed. I can recall how wacked out things would get when an index had corrupted. Well, thanks for the info. Sounds like something got corrupted and the rebuild fixed it. We can put it in the sweet mysteries of life column. Hopefully never to be seen again.
Level 5 Dave-in-Decatur 4,014 Posted July 3, 2018 Level 5 Posted July 3, 2018 18 hours ago, Carl-L-ND said: Issue seems to be resolved though why it got that way I do not know. However, going back 30 years ago I dabbled with several relational data bases as well as several contact management programs such as Maximizer, Goldmine, and ACT in the years that followed. I can recall how wacked out things would get when an index had corrupted. Glad to hear it's fixed! As Cal says, life's sweet mysteries--which have multiplied exponentially since electronics got involved in them.
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