marikomidori 0 Posted June 25, 2018 Share Posted June 25, 2018 EN 7.2 (Premium account) Mac OS 10.13.5 Searching for a term (whether in 'all notes' or 'my notes') returns no or few results, even when I know the term is in several notes. As far as I can tell, searching by tag works fine. Help please! This renders Evernote almost completely useless to me as I upgraded to Premium precisely so as to be able to rely on full-text search and minimise burden of tagging all my notes. Link to comment
Level 5* gazumped 12,059 Posted June 27, 2018 Level 5* Share Posted June 27, 2018 Hi. Your search options as a Premium user shouldn;t be much different from any other account level, except that the content of your PDF and other files will be OCR'd automatically. You should be able to contact Support directly on https://help.evernote.com/hc/requests/new, (or https://twitter.com/evernotehelps if that link won't work for you.) If you'd like some suggestions from the Forums - can you give us an example of the terms you're searching for? Link to comment
Level 5* DTLow 5,744 Posted June 27, 2018 Level 5* Share Posted June 27, 2018 On 6/25/2018 at 5:28 AM, marikomidori said: Searching for a term (whether in 'all notes' or 'my notes') returns no or few results, even when I know the term is in several notes. As far as I can tell, searching by tag works fine. To rebuild the search index Option Key Help > Troubleshooting > Recreate Link to comment
Flavie Labranche 1 Posted June 27, 2018 Share Posted June 27, 2018 Having the same issues, read all the fuq`s avalible still no positive result ( plz help Link to comment
sqcpro 15 Posted June 29, 2018 Share Posted June 29, 2018 Problem and Work Around: Searching for a specific term in Notes, Using Mac High Sierra, Evernote Version 7.1.1 (456642 App Store) Editor: 45.1.5170 (bfe1ee3) Evernote instructions indicate that when searching for a term, enclosing the text within quotes will return only those notes that have that term. I followed that rule, but Evernote returned all notes that had any of the words within the term. This behavior replicated on all searches for terms that I tried. Through a lot of trial and error, I discovered the issue. I was looking for the term last day . In the search of All Notes, I typed "last day". However, only last day" showed up in the search box. The first quote was not there. And, the search returned all notes with either the word last or day. See Attached. However, if I entered last day" and then edited the search by adding the leading ", the search term then appeared as "last day" and only 6 of my notes were found, all of which contained only the term I was looking for. I found that when entering the leading ", it disappeared from the search very quickly. But if I entered the leading quote AND IMMEDIATELY the first letter of the search term, the quote stayed in place. I don't know what the glitch is, but now I know a work around that works for me. 1 Link to comment
cchen 0 Posted March 15, 2020 Share Posted March 15, 2020 Same problem. Search all notes on Mac evernote got no results. Searching using the web version works. Tried reinstall the app. Tried deleted the local storage. rm -R /Users/username/Library/Application\ Support/com.evernote.Evernote/ Still doesn't work. Any solution? This is so annoying. I am paying Premium for so many years. Link to comment
Level 5* DTLow 5,744 Posted March 15, 2020 Level 5* Share Posted March 15, 2020 6 minutes ago, cchen said: Any solution? This is so annoying. I am paying Premium for so many years. Did you read above about recreating the search index Link to comment
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