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Posted

I have a premium subscription and just installed Evernote on my Aspire One.  When I click on the desktop icon, a popup asks for me to create, register or signin.  No matter what I try, the message states that my email is already being used and I can't get into Evernote.  I use Evernote on my IPhone, IPad Mini and windows 10 computer.

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Posted
On 6/1/2018 at 8:15 AM, PapaRon said:

I have a premium subscription and just installed Evernote on my Aspire One.  When I click on the desktop icon, a popup asks for me to create, register or signin.  No matter what I try, the message states that my email is already being used and I can't get into Evernote.  I use Evernote on my IPhone, IPad Mini and windows 10 computer.

Are you by any chance clicking on new account by any chance?  You should be able to use your existing credentials to log into EN on your new device.  Try chat support if it is a pure log in issue.

  • Level 5*
Posted
On 6/1/2018 at 6:15 AM, PapaRon said:

a popup asks for me to create, register or signin

You would be using "sign in" to access an existing account.

As per @CalS  the "email is already being used" is a message you see when creating an account.

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