notetakeingguy 78 Posted May 19, 2018 Share Posted May 19, 2018 In the last couple days, I've been having trouble logging onto this forum website. I've been using LastPass to automatically enter my passwords through Chrome for years. But now, it is saying my Display Name doesn't exist. I chose forgot password, created a new password in LastPass, saved it, but for several days, keep getting it. No problems though logging into my Evernote web account. Link to comment
Level 5* gazumped 10,349 Posted May 20, 2018 Level 5* Share Posted May 20, 2018 I've not had problems logging in - ever. If it is an issue, I'd suggest raising a support ticket or reporting it on Twitter - we're (mainly) all users here with no access to the forum logs. Link to comment
notetakeingguy 78 Posted May 24, 2018 Author Share Posted May 24, 2018 Well now I see a big red banner on the forums saying this is a known issue. Good to know. Tech support contacted me Monday, I replied quickly, didn't hear back, and so thought I'd come back here and saw the banner. Link to comment
notetakeingguy 78 Posted May 25, 2018 Author Share Posted May 25, 2018 So support did get back to me, but the Support person didn't even know that Evernote had announced this problem, and that it was fixed, on their website. Link to comment
Level 5 jbenson2 2,146 Posted May 25, 2018 Level 5 Share Posted May 25, 2018 The Banner announcement about the logging-in problems had a couple strange points. 1. It said to click here for more details, but the details were the exact same words used in the big banner. 2. The banner said they would get back to us when the logging-in problem was resolved. I did not receive any notice either. Link to comment
Evernote Staff rezecib 98 Posted May 25, 2018 Evernote Staff Share Posted May 25, 2018 36 minutes ago, jbenson2 said: The banner said they would get back to us when the logging-in problem was resolved. There was a second banner that was up for ~12 hours after the resolution saying that it had been resolved, I think that's what they meant by "get back to us". Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.