ChrisTinaBruce 1 Posted May 16, 2018 Share Posted May 16, 2018 Evernote clipper has worked perfecting until Firefox recent update 60.0.1. I have tried to unistall and reinstall the plugin and get same message to reload page and try again. Link to comment
Level 5* gazumped 12,076 Posted May 17, 2018 Level 5* Share Posted May 17, 2018 Hi. Just updated to Firefox 60.0.1 and my clipper seems to be working still. Have you tried restarting your device? - Some web pages are -apparently- unclippable... if you can share a URL I'll check that it's not the page blocking you. Link to comment
ChrisTinaBruce 1 Posted May 17, 2018 Author Share Posted May 17, 2018 Thank you. Although it been almost a week now not working. It’s a work site I’ve clippers for years. I have rebooted, reinstalled, etc. Still not working. Link to comment
Level 5* gazumped 12,076 Posted May 17, 2018 Level 5* Share Posted May 17, 2018 Weird. Do you have access to another browser besides Firefox? Check that clipper still works there. Maybe the browser update on Firefox 'improved' security or otherwise changed the connection so the browser won't work. Have you noticed any other internet connection oddities with Firefox? Link to comment
ChrisTinaBruce 1 Posted May 17, 2018 Author Share Posted May 17, 2018 Clipper works fine on Chrome at same url. I have Firefox on a Mac and Windows both give same error. I have also tried other url with same error. Link to comment
Level 5* gazumped 12,076 Posted May 17, 2018 Level 5* Share Posted May 17, 2018 Hmmn. Sorry - I can only suggest you raise this with Support: they're available on https://www.evernote.com/SupportLogin.action if you're a subscriber, Twitter - https://twitter.com/evernotehelps if the support link won't work for you, or if you're not a subscriber. I imagine they have a hard time keeping up with the daily updates that modern browsers now issue - Chrome changed recently which led (I think) to a rewrite of the whole clipper code, and Firefox may have put something in their latest release which causes a problem to some users. Evernote are probably already aware and working on a fix, but just in case they're not... Link to comment
logandb 229 Posted May 18, 2018 Share Posted May 18, 2018 I'm having the same issue as @ChrisTinaBruce, but only with pdfs. Again, works perfectly in Chrome. I think Firefox 60 has broken something relating to the web clipper... Link to comment
Maddhin 25 Posted June 21, 2018 Share Posted June 21, 2018 I deactivated all "security" related add-ons (no-script, privacy badger, https everywhere, ublock origin, firefox "first party isolation" pilot) and after FF restart, I could login to webclipper and it continues to work even after switching all add-ons on again. I'm not entirely sure what the conclusion to this is but it works again now. PS: I also added https://evernote.com to the exceptions in FF-options-cookies. (BUT this didn't seem to have any effect even after restarting FF) If somebody understands what happened: please share! Link to comment
stvp 4 Posted June 23, 2018 Share Posted June 23, 2018 Same problem on Mac OS Sierra with Firefox 60.0.2 and Evernote Webclipper 6.13.2. There's another thread on the same issue. Seems to have started with Firefox 60.x.x. And also seems that Evernote team is aware of that issue. My current workaround on Mac: I have Firefox show the .pdf, then use the "save document" function to actually chose "open document with" and select Evernote from the list of programs. Link to comment
diegouriarte 0 Posted June 29, 2018 Share Posted June 29, 2018 Same here, I have a problem from over a month. Using Firefox 61.0. Clipping works for everything except pdf. Link to comment
John_S 8 Posted July 5, 2018 Share Posted July 5, 2018 Same problem here. On a MBP running Ff 61.0. No clipping. No error messages. Chrome starts to clip then just says "Clipping in progress..." Link to comment
John_S 8 Posted July 5, 2018 Share Posted July 5, 2018 All of a sudden the Ff clipper started working again. Didn't change anything in my browser. It just works again. Link to comment
girodias 1 Posted July 13, 2018 Share Posted July 13, 2018 OK i had the same issue and solved it : in FF privacy settings i had to lower the acceptance of cookies level : accept "third party cookies" to "visited sites only" and restart FF it works again. Link to comment
ChrisTinaBruce 1 Posted July 26, 2018 Author Share Posted July 26, 2018 I see there is still not a resolution to the FireFox clipping issue. I am also now having issues with pdf once saved to Evernote. The pdf are outlined but blank in FireFox. They are there and I can see them in IOS but not FireFox on a laptop, desktop, etc. Link to comment
ChrisTinaBruce 1 Posted July 26, 2018 Author Share Posted July 26, 2018 On 5/16/2018 at 9:26 PM, gazumped said: Weird. Do you have access to another browser besides Firefox? Check that clipper still works there. Maybe the browser update on Firefox 'improved' security or otherwise changed the connection so the browser won't work. Have you noticed any other internet connection oddities with Firefox? I tried this solution but still no dice. I keep getting need to reload. Link to comment
Level 5* gazumped 12,076 Posted July 26, 2018 Level 5* Share Posted July 26, 2018 3 hours ago, ChrisTinaBruce said: The pdf are outlined but blank in FireFox. Hi. If you can see these PDF's in Evernote for iOS, then Clipper is working correctly. If you're using Evernote Web and can't see the content of a PDF, that's also normal - try double clicking the icon to open the PDF in its own 'reader' window. This is what my PDFs typically look like... Link to comment
ChrisTinaBruce 1 Posted July 27, 2018 Author Share Posted July 27, 2018 Thank You ?. I ended up reformatting my hard drive and all is good. Although now FireFox will not complete a login to clipper. It opens, ask for user name, after I enter and click next the screen goes blank and then nothing. Tried multiple times even after reboot, etc. Link to comment
Guest Tomboyed Posted August 11, 2018 Share Posted August 11, 2018 Hi, Today just installed the Firefox 61.0.2 (64-bit) running on Windows 10. Sad to report that the Evernote Web Cliper 6.13.2 not able to clip all the PDFs. Anyone has any solution to solve this issue? Thank you. Link to comment
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