lylep0 0 Posted May 9, 2018 Share Posted May 9, 2018 I have looked in the file "Evernote.msi" in the file recommended in other posts, but that folder is EMPTY. I'm using Windows 10 with Fall Creators Update OS Build 16299.371 and I have to go to Task Manager to delete "Windows Installer" that causes "unable to install because another installer is running" YARRRGH Link to comment
dconnet 529 Posted May 9, 2018 Share Posted May 9, 2018 If you're getting an msi missing message during upgrade (or uninstall), then Windows thinks your installation has been corrupted and is attempting to repair it using the original msi (which is no longer available). There are 2 options - re-run the original installation EXE (well, the one that matches the version currently installed) and do a repair (then you can uninstall or upgrade). Or try something like Revo to nuke the installation. Link to comment
Judith Simon 0 Posted May 17, 2018 Share Posted May 17, 2018 Tried to install update but files seem to be missing: I seem to be missing the msi file, also there is no exe file so am unable to install/update anything. Program still working on my iPad, but not on this computer. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.