Downloading a back-up (problem with old versions)

[Zutonna 0]

Hey everyone

I used to be able to sync my web-based version of Evernote to my desktop version, and 'Export all notes' as a way of backing everything up. However, when I try to open my desktop version, I get the following message:

"Your local Evernote data is being managed by a newer version of Evernote. Please use the latest version"

My desktop Evernote is v6.11, i.e. old, so thought that maybe "newer version" was referring to the web-based version. Therefore I reverted back to the older web-based version and tried again... Unfortunately, I get the same message. How do I actually check which version is doing the 'managing'? I'm hesitant to update my Mac OS, so is there another way I can get a back-up of all my notes?

Thanks.

[DTLow 5,736]

14 hours ago, Zutonna said:

Your local Evernote data is being managed by a newer version of Evernote

Your Evernote Mac installation has various components; the app, the database, ....
It works best if all the components are at the same version

My solution is to completely remove Evernote from your Mac; app, database, ....
The app AppCleaner is recommended for this.
Reinstall the app, login, and the database will be rebuilt from the server.  Warning: The rebuild does not include Local Notebooks or unsync'd notes.