Can't open audio attachment in basic acct. and no support chat available?

[skq 0]

I can't figure out why my audio attachments aren't playing. I also cannot click on the attachments! Chat support isn't available either. What am I doing wrong?

[gazumped 7,170]

Hi.  What's your OS and Evernote version? Why can't you click an attachment?  What happens? - and email/ chat Support are only available to subscribers.  You can tweet queries to @EvernoteHelps,  or raise them here.

[ryan786 0]

i am having same issues ..audio won't download or work have the 11.0.3 version iOS

[gazumped 7,170]

7 hours ago, ryan786 said:

i am having same issues ..audio won't download or work have the 11.0.3 version iOS

Hi.  What audio do you have recorded?  Will your device play that file type?  Has the note been synced fully from another device to this one?