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Clip Image Not Working in Google Chrome


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Hello,

For some reason I can no longer clip just an image in Google Chrome, I had been able to do this without a problem until a week ago. Using right click on an image with give me the option to clip a full page, clip a bookmark, or clip a screenshot - but not the option to clip the image only. I upgraded to Evernote Plus in case it was a storage issue, but no change. I uninstalled and re-installed Evernote.

I can clip an image only with Firefox, but I really don't like using Firefox and prefer not to use it if I can. 

I am using an up to date Google Chrome (version 65) and Windows 7.

Thanks for the help if you can.

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  • Level 5*

Hi.  There's been a cascade of recent reports to do with Chrome,  which appears to have updated recently.  These are some of the threads I've seen -

https://discussion.evernote.com/topic/112562-why-was-the-notes-field-removed-from-the-web-clipper/

https://discussion.evernote.com/topic/112547-chrome-extension-no-longer-can-create-a-notebook/

https://discussion.evernote.com/topic/112561-web-clipper-button-no-longer-works/

https://discussion.evernote.com/topic/112395-cant-clip-image-only-with-right-click-anymore/

https://discussion.evernote.com/topic/112541-why-are-bullet-points-numbered-lists-suddenly-completely-broken/

For the moment I can only suggest you try another browser,  or use another means of getting information into Evernote if that's possible - such as copy and paste or print page to PDF. 

Evernote are aware there's an issue,  but you may be able to supply information that will help them find a fix for this more quickly - or confirm that you have a different issue...  I'd suggest that you report this directly to them on https://www.evernote.com/SupportLogin.action if you're a subscriber,  Twitter - https://twitter.com/evernotehelps if not.  

(We're a -mainly- user-supported forum and not a direct line to the support team)

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Okay gazumped, i will report it to Evernote directly. I had a thought it might be a Google update, so many times they cause problems with other products from acting normally. Thanks for the link.

It works just fine in Firefox for now I can use that.

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  • 1 month later...

Still not working. 

Awful as a result, and must be bad for evernote. 

For example, I now clip by taking a screen shot. That means images are not shared and Evernote's storage costs go up. 

It's also bad because you lose the link to the original site. 

 

Needs fixing

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